Empowering People to Live Their Best Lives

Following an eventful surgery on my father, the hospital sent him home with a catheter. He's 89yrs and the surgery took a real toll. He lives alone and the surgery made him extremely weak. Ok, what am I supposed to do now? He can barely stand/walk, I am far from a caregiver. A catheter? It was supposed to be a routine surgery. What am I going to do? I live in San Diego. I had no idea what I was going to do. So, with amazing luck on a web search, I came across Brightstar Care. I called immediately, late on a Sunday afternoon, Heather picked up the phone. Wow! That alone was a sign of relief. I explained the situation, she gave me confidence Brightstar would help me out. Whew!! By the next evening, Heather had set up 24hr care for the week. I cannot say how much relief this gave me. To top it off, the two caregivers, Nicole and Sonja were like angels. Sweet, attentive and treated my father as if he was family. Both Nicole and Sonja shared their caregiving skills, showed great patience, tenderness and encouraged my father towards a strong recovery. After the first day I was confident that my dad was in good/strong hands. I returned from San Diego a week later and my dad showed an amazing recovery. At 89 yrs old, I was still not sure he was ready to be on his own. I hired Brightstar for a 2nd week, requesting both Nicole and Sonja to handle the duties. I cannot say enough of how grateful I am for Brightstar, Heather, Nicole and Sonja. It was a great experience from first touch, through the 2 weeks, to the goodbye/thank you hugs to both Nicole and Sonja. Super sweet, caring loving ladies. Nicole even took the time and followed-up to see how my dad was doing several weeks later. Big love to Brightstar and their fantastic staff. -Doug

Karen, Barbara, Stephanie, and the rest of the team are amazing. This is a woman-employed company and they are truly great at what they do. I only have high recommendations.

This five star review is for my exceptional customer service from Heather. My husbands very necessary procedure had an issue and she dropped everything to help. I deal with a lot of insurance and doctors, most with horrible customer service, so this was a very rare and lovely experience. Thank you Heather!!!

Thank you so much to the entire BrightStar Care team, especially Bryttanie! They were professional, compassionate and effective in their support through a difficult time. Heather made the logistics direct and simple and we felt heard and cared for through the entire process. Bryttanie especially went above and beyond, demonstrating real empathy and caring in addition to excellent communication, note taking, and advocacy that made a real and significant difference in my stepfather's care.

BrightStar Care is the BEST! From the office staff to the nurses that come to our home, everyone is professional, thorough, friendly, and compassionate. We've used their services for many years. I have the utmost confidence in them and take the extra steps to be sure my insurance policy covers it!

BrightStar care is one of theeee best home care agencies, they an impeccable team of nurses the really care about the patients, I have experience a lot of home health companies in the past but I can’t begin to tell you how incredible this agency is. They have few nurses that are my favorites starting with Lisa, she is amazing!!! She’s caring and always considerate of my time and how I’m feeling and then there’s Alana who has stolen the heart of my entire family (including the dogs) lol. Alana is a great nurse and very sweet person. Next is Pam, she is one of the best as well. She takes her title as a nurse very seriously and she knows her job to a “T”. Last but not least is Paul, he is just a breath of fresh air. He has the best personality and if you’re feeling down his infectious personality will definitely lift you up. BrightStar care is one of the few agencies that truly cares for their patients

I have only good things to say about Brightstar. They’ve provided knowledgable, compassionate care to me for five years. Angela, the director of nursing, is their brightest star. I couldn’t ask for better care than she provides.

I am so thrilled with my nurse Angela and BrightStar. She is wonderfully competent, attentive, kind and gracious. Telephoning the office is easy and communication is smooth and brisk. My treatment is four days per month so it's comforting to have someone who is reliable, knowledgeable as well as affable. FIVE STARS!!!

Excellent service and excellent office staff. Vanessa was terrific in helping us. Heather was great in the office in coordinating, including after hours.

Being uneducated about the unpredictable behaviors of dementia is not only challenging but stressful. Maria's services have provided relief for the challenges and stress brought on by this disease. Her experience is incredibly appreciated. Her skills exceed what our family was seeking. We are grateful for her and sincerely appreciate the services Brightstar Care agency provides. Thank you!