Melissa Janicke, Owner and Director of Operations
The decision to start a home care agency was a very personal one. In 2004 I lost both of my grandparents to Pancreatic cancer. Their battle was long and painful both physically and emotionally. They were living states away at the time and the toll it took on our family trying to provide care for them was almost unbearable. At the time, I was unaware of the home care industry and that such options even existed. Once we started researching our options we realized that this was not something to feel guilty about (as guilt was our instinctive reaction). This was allowing us to finally give my grandparents the quality and frequency of care they deserved. Home care allowed me to be a granddaughter as opposed to a caregiver for the time we had left together.
Since then, I’ve experienced success as a business owner, become a mother to two beautiful children, and in 2014 moved back to NH where both my husband and I grew up. We wanted to be closer to our parents and allow our kids to have the kind of relationship with their grandparents that I had with mine growing up. It seemed like the right time to open our own home care agency. When the time comes that our parents need care I want to be able to offer them the best care available. This is what lead my husband and me to BrightStar Care.
Tammy Ham, Director of Business Development
My mother was a Registered Nurse who started her own home health care business when I was growing up. I have always been in awe of my mom in the way that she took care of people and ran her company. The client came first, and she went above and beyond when it came to serving her clients and managing her nurses. My career has always been in sales, but I knew I wanted to be in an industry that could change people's lives. That is when I came upon the BrightStar Care model, A Higher Standard of Care, and I joined the BrightStar Care team. Now, I am able to fulfill my dream and, in some respects, follow in my mom's footsteps. I believe that my strengths are building long term relationships with my referrals. I want to be able to represent a company that will give the best quality care to all the people we serve while giving them the ability to live their lives to the fullest in the comfort of their own homes.
Brittney Briggs, RN Case Manager
I have been in the healthcare field since I was 17. I attended my vocational Health Science program in high school and received my LNA upon completion of this program. I attended Nursing school at Rivier University right after high school and received my bachelor’s degree. I have worked in many different healthcare settings, long term care, ICU, and rehabilitation units. I joined the Brightstar Care team in August of 2018; I chose to venture into homecare because to me it is very important to help keep those we love in their homes and maintain independence. In 2018 my grandfather passed away after a long battle with multiple health issues, my family and I found solace in being able to grant his wish to keep him in his home. He was able to pass surrounded by his children, grandchildren and even his great grandchildren. This experience changed the path I was walking down as a nurse, it made me want to be able to provide that experience to other family. Since joining Brightstar Care I have grown as nurse and person. I look forward to helping more people and touching more lives in my career.
Amy Doucette, Lead Care Manager, LNA
Hello! My name is Amy Doucette and I am the Lead Care Manager here at BrightStar Care of Bedford. I have been involved in the medical field in one capacity or another since I was 18 years old when I became a CNA for the first time. Since, I have been licensed as an EMT, caring for people as an emergency responder, and attended nursing school. I have always had an affinity toward both medicine and business and am happiest when I am able to marry the two. In my current role, I have just that. Every day, I am able to interact with people and touch their lives in a multitude of ways; including providing personal care and working behind the scenes ensuring proper care and support is being provided. I very much enjoy my role and find it to be very rewarding. You can rest-assured that here at BrightStar Care, we will work to make you feel both comfortable and confident that you or your loved one will be well cared for.
Kaitlin Ryan, Care Manager
I received my degree in Business Management, and my career started as a Manager for a Credit Union. My previous years were spent in Assisted Living. I knew deep down, that I was looking for more, and wanted to have a career that would make a difference in someone’s life. I started in a small facility that was strictly a Memory Impaired facility, and I loved everything about it. I fell in love with the residents, and learned so much about healthcare. A larger facility reached out to me about a new career opportunity, and I decided to take the leap of faith and took it. I spent the past year once again learning more about healthcare, and the benefits that assisted living gave to people. Last year, I was in an accident with my horse, which lead me to a broken back. I have been riding horses the majority of my life, and never once thought that I would hurt myself like that. After my accident, I realized that being able to recover in the comfort of my own home was exactly what I needed. It has now been a year since my accident, and I finally see the benefits and difference that it can make to stay at home. I took my accident, as an opportunity to learn about homecare, and what is out there for not only the senior population, but for rehabilitation, companion care and so much more. I learned about BrightStar care through the healthcare field, and after reading more about the company; I decided to change one more time and join the team. My passion for healthcare has brought me to BrightStar Care.
Pamela Davis, Care Manager
In my personal life, I am a lady who loves spending time with my family. I like the simple things, sitting around a fire, searching for shells on the beach and riding my horses through the woods. I also love some not so simple things like our annual trips to Disney. Here at BrightStar I find personal satisfaction in that work/family balance.
I began my working career in healthcare as a medical receptionist while completing school. From there, I worked at a couple of different medical practices over the next several years and then moved into staffing and working for a major healthcare insurance company. When I learned of Brightstar’s opening I was very much interested in this company. One of the things that interested me in Brightstar was my own personal experience with taking care of my aging and ill family. My Grandmother came to live with my husband and I, while she was in her twilight years. This gave me a very keen awareness of how changes in someone’s life, at that stage, can make a huge difference to them. I saw how small changes in their routine can have an enormous effect. I am so grateful that I was able to provide some comfort and normalcy to my Grandmother during this time in her life. I also was so grateful for the caregiver that came to help her so that I could get some time out for myself. I also have been the primary caregiver for family members in several medical crises that have come about over the years. These situations made me aware of the need for compassion toward others. I feel we all have times in our lives that we can help others and times when we need help from others. I wanted to be part of a team that could facilitate both these things. I want to help to make a difference for other families or individuals that are having a difficult time or just need a little compassion. I am looking forward to growing with BrightStar Care here in Bedford and helping as many as we can to be able to deal with situations in their lives.
Questions about our care team?
Please contact us online or call our Bedford office at (603) 637-4646 and we'll be happy to answer them.