BrightStar Care of Bedford / Manchester NH Receives 2021 Best of Home Care® – Leader In Excellence, Provider of Choice and Employer of Choice Awards From Home Care Pulse
BrightStar Care of Bedford / Manchester NH announced today that it received the distinguished Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the highest in 10 or more quality metrics. As a Leader in Excellence, BrightStar Care of Bedford / Manchester NH is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates BrightStar Care of Bedford / Manchester NH's long-term dedication to excellent care and quality improvement. To qualify for the award, 10% of BrightStar Care of Bedford and Manchester's clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, BrightStar Care of Bedford / Manchester NH received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the BrightStar Care of Bedford / Manchester NH management team set goals to reach the highest level of excellence possible.
"We are very proud of our team and for this award. It demonstrates our dedication to providing a higher standard of in-home care," says Melisa Janicke, Owner.
The Best of Home Care – Leader in Excellence Award highlights the nation's top-performing home care businesses. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
"We want to congratulate BrightStar Care of Bedford / Manchester on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award," says Erik Madsen, CEO of Home Care Pulse. "Since these awards are based on real, unfiltered feedback from clients and caregivers, BrightStar Care has proven their dedication to providing a great work environment and solid training to employees while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in-home care."
About BrightStar Care of Bedford / Manchester:
BrightStar Care of Bedford - Manchester provides hourly to 24/7 home health care and medical staffing services.
BrightStar's Professional Care Team, led by a Registered Nurse Director of Nursing, delivers expert, compassionate, and personal home care, including COVID-19 care, employee screening, and testing for businesses and clients. Our professional care experts are ready to serve 24/7. RN oversight ensures the right care from the right people. We proudly provide home health care and support for seniors to children, including 24-hour skilled nursing and support in senior independent and assisted living communities. We are proudly serving Manchester, Bedford, Nashua, Derry, Salem, Londonderry, Hampton, and Exeter areas in New Hampshire.
To find out more about BrightStar Care of Bedford / Manchester's commitment to excellence, please CLICK HERE or call 603-637-4646.
For more information on how BrightStar Care supports seniors and families, and to learn more about our local team of caregivers, skilled healthcare professionals, and home health care support for Bedford - Manchester families and businesses, please CLICK HERE. For COVID-19 Testing information and appointments CLICK HERE.
About Home Care Pulse:
Home Care Pulse is the home care industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.