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Home care in Thousand Oaks, CA

  • 463 Pennsfield Place
  • Suite 103
  • Thousand Oaks, CA 91360

Our Conejo Valley Care Team

Compassionate Home Care, Integrity, Family, Excellence, Trustworthiness, Accountability, and Diversity

BrightStar Care of Agoura, Conejo Valley and Malibu Home Care and Staffing Services

Meet Karen Abé, Owner

Karen Abe “There comes a time in everyone’s life when they need a helping hand to overcome the challenges life throws them, and I felt the tools and systems BrightStar Care already had in place would allow my team to provide the highest quality of care to our community” said Karen. “I am incredibly excited about my team's arrival in this area,” as specialists in the rapidly growing healthcare industry, we empower our caregivers to live our values and provide compassionate care and service, anytime, anyplace!  BrightStar of Thousand Oaks provides local residents in Agoura, Calabasas, Conejo Valley, Malibu, Moorpark, Newbury Park, Oak Park, Simi Valley, Thousand Oaks, West Hills, and Westlake Village with adult and elder home care and childcare, as well as supplemental healthcare staff to corporate clients such as hospitals, rehabs and assisted livings.


Meet our Team:

kmrpic1.jpgMary-Alice Johnson, Manager of Business Development

How long have you been working in the healthcare field and business development?I have been in the health field for approximately 3 years. I've been in sales all of my life in various specialty areas. I began working in pharmaceutical sales in 2016 and then moved to home care in 2018. 

What experience do you bring to BrightStar Care?
I bring years of experience of listening to my Clients' needs and providing viable solutions to those needs with exceptional customer service and a true passion for being of service. Home care customers have unique circumstances, which require gentle handling and a very person-centered approach and I genuinely enjoy the opportunity to help improve their quality of life. 

What aspect of your job are you most passionate about?
I am most passionate about meeting my Clients in person and having a heart to heart conversation with them; getting to know them; listening to what their needs are and discussing how I can help meet those needs. I am most passionate about simply connecting with my Clients, earning their trust and building a relationship with them. 

I am Making More Possible for our BrightStar Care clients by
Working together with our team, bringing each of our individual skillsets together to improve the lives of the many Clients we serve in our community. 

Sharon O'Hearn, RN,  Assistant Director of Nursing

How long have you been a Nurse?
I have been a Registered Nurse for 43 years and an Orthopedic Nurse for 37 years. I received my bachelor’s degree from Cal State Dominguez Hills and have my Orthopedic Nurses Certification.

What experience do you bring to BrightStar Care?
I have been a successful Registered Nurse for Los Robles Hospital. I leveraged interpersonal communication strengths to establish rapport and build trust with patients and staff alike. I mentored new RN graduates at Los Robles, ensuring proper training was provided to optimize their full potential. I was also a part of the Joint Replacement Team for the hospital.

What aspect of your job are you most passionate about?
I am passionate about following my patients from surgery to healing. Being able to work in the home health industry enables me to have intimate contact with patients. It gives me satisfaction having the ability to support them through one of their most challenging life experiences.

I am Making More Possible for out BrightStar Care clients by…
Valuing my patients and celebrating they life they have lived and entrusted to our care. I take time to get to know each and every one of them. I have a passion to understand what is important to them. I appreciate all of their differences and I love finding out their story. That helps me give them the care that they need.

Nancy TayResized_Resized_Screenshot_20181115-231717_Gallery.jpeglor, RN BSN, Director of Nursing for Skilled Services (Interim)

How long have you been working in the healthcare field?
I have been in Healthcare over 13 years working as a Registered Nurse.

What experience do you bring to BrightStar Care?
I bring experience working at Med-Surg, Progressive Care, ER,  Brain and  Spinal injuries, and plastic surgery.  I am also a nursing instructor.

What aspect of your job are you most passionate about?
I enjoy the reward of serving clients while growing professionally and personally.

I am Making More Possible for our BrightStar Care clients by…
Valuing each current member of the BrightStar Care Team. Also, complementing BrightStar agency’s business by adding a personal touch - calling Clients regularly and sharing our “customer-centered” approach to achieve ever-higher levels of success and help more Clients.

 

IMG_6235-(2).jpgEiso Wortelboer, CFO

How long have you been working in Finance?
Since graduating from Geneva University, I have been working in finance and managing companies for my entire career.   In 2016, I moved to California and joined the health sector and have loved working in home health ever since.

What experience do you bring to BrightStar Care?
As a General Manager/CEO and CFO, I have been overseeing payroll, billing and customer service for many years.
 
What aspect of your job are you most passionate about?
I am most passionate about providing clients and caregivers the best care possible. I do this by ensuring all of our amazing employees are paid on time and our Clients are billed accurately.  I always try to keep a smile, keep it light with a positive attitude.
 
I am Making More Possible for our BrightStar Care clients by…
Valuing every potential, and current, member of the BrightStar team. By doing this I know it is directly reflected in every interaction to create an environment that is positive, professional and conducive to making more possible.
 

Josie Reyes, Client Care Manager

How long have you been working in the healthfield/CNA (for Josie)?
I have been a CNA for over 10 years. I began work in a physical rehabilitation facility in Santa Barbara then transitioned to senior and home care. In 2010, I joined a home care agency as a CNA then moved into operations utilizing my education and experience and have loved working in home health ever since!

What experience do you bring to BrightStar Care?
I bring a decade of CNA and scheduling experience, plus a lifetime of passion for helping others.

What aspect of your job are you most passionate about?
I am most passionate about providing clients the best care possible. I do this by  communicating with our wonderful staff, clients, and family members.  Always with a positive attitude!

I am Making More Possible for our BrightStar Care clients by…
Valuing every potential, and current member of the BrightStar team. By doing this I know it is directly reflected in every interaction to create an environment that is positive, professional and conducive to good health.

 

Gloriana Anderson, Human Resources

What experience do you bring to BrightStar Care?
I have extensive babysitting experience, as well as experience from watching over my grandmother when she was diagnosed with Lymphoma. I also worked at a popular Italian restaurant, where our main goal was to treat our customers like family and provide the best service possible which I aim to do at BrightStar Care!
 
What aspect of your job are you most passionate about?
I am most passionate about being able to make a difference in someone’s life, even if it’s small. There’s nothing more rewarding then to help someone in need…in my job I can help our clients and caregivers.

I am Making More Possible for out BrightStar Care clients by…
The best way I can help BrightStar clients is by organizing more training and benefits for our fantastic employees, so they can give the best possible care to our clients.  I also work hard to find the most qualified, dedicated and caring employees to suit every unique case we come across.

Alexandra (“Lexy”) Vicich, Administrative Assistantimages-(24).jpg

How long have you been working in Healthcare?
BrightStar Care is my first job in healthcare, I started working here part-time when I was in high-school. It started with just an afterschool job to assist my mother (Karen) with some paperwork, but I now help manage human resources to ensure we are compliant, survey ready and supporting our wonderful staff and Clients.

What experience do you bring to BrightStar Care?
As an administrative assistant, I need to be encouraging with all the people I meet and speak to as well as very organized, which is a skill I have always practiced in everyday life and in difficult classes throughout school.  I previously worked in the service industry and with special needs children, I am good at and enjoy interacting with many different people, and am working towards a future in business administration in college.
 
What aspect of your job are you most passionate about?
I am most passionate about meeting and interacting with new caregivers and nurses each day.  I also like to deal with new clients as I assist in keeping their plan of cares up to date both online and in their blue logs at home. I enjoy working with experienced, mature yet fun people in the office everyday.
 
I am Making More Possible for our BrightStar Care clients by…
I ensure all the employee and client folders are up-to-date and all of the employees have kept up with their ongoing training, credentials, and certifications. I make it easier for employees to stay on track with their necessary credentials as well as for clients to know that they can trust the people caring for them in terms of licenses, background checks, and important training.