Home care in Thousand Oaks, CA

  • 463 Pennsfield Place
  • Suite 103
  • Thousand Oaks, CA 91360

Our Conejo Valley Care Team

Compassionate Home Care, Integrity, Family, Excellence, Trustworthiness, Accountability, and Diversity

BrightStar Care of Conejo Valley and Malibu Home Care and Staffing Services

Meet Karen Abé, Owner

Karen Abe "There comes a time in everyone’s life when they need a helping hand to overcome the challenges life throws at them, and the philosophy and systems BrightStar Care has in place allows my amazing team to provide the highest quality of care to our community.   As specialists in the rapidly growing healthcare industry, we empower our caregivers and nurses to live our values and provide compassionate care and service, anytime, anyplace!  We believe in personalized and integrated healthcare with RN oversight on all cases and we rarely find any case too challenging. BrightStar Care Conejo Valley provides local residents in Thousand Oaks, Westlake, Agoura Hills, Calabasas, West Hills, Malibu, Moorpark, Simi Valley and surrounding environs with adult and elder home care/childcare, as well as supplemental healthcare staff to corporate clients such as hospitals, alcohol & drug rehabs, mental health and assisted or independent living facilities.  BrightStar Care also provides high levels of medical care at home with skilled RN nursing services.  Currently BrightStar Care is conducting COVID-19 vaccine trials, office screenings and flu clinics."


Meet our Team:

Sheen-RN-Director-of-Nursing-Conejo-Valley-BrightStar-Care.jpgSheena Greco, MSN., RN., ACNP, Director of Nursing

How long have you been working in healthcare/management?
I have been a Registered Nurse for 12 years and a Nurse Practitioner for 5 years. I received my Master’s Degree in Nursing from California State University, Los Angeles. I have spent many years caring for patients with heart disease, working at a hospital as well as an outpatient setting. 

What experience do you bring to BrightStar Care?
I have experience in acute care and home care. I have mentored nursing students and new graduate nurse practitioners.  I have co-led the heart failure teaching program at Cedars Sinai Medical Center and provided presentations to nurses at the hospital. 

What aspect of your job are you most passionate about?
I am passionate about providing quality of care to all my patients and serving as an advocate in all aspects of their care. I enjoy teaching and sharing my clinical knowledge with my colleagues and nursing students. I strive to continue to learn and keep up to date with new research and technology in healthcare. 

I am Making More Possible for out BrightStar Care clients by…
Providing individualized care to patients and ensuring that they receive quality care is important to me. Listening to my patients and their families is essential to meeting their needs and building a trusting nurse-patient relationship.

shayla-pic.jpgShayla Tucker, Branch Manager

How long have you been in Health Care/Management:
I have worked in the Health Care Industry for 18  years.
 
What experience do you bring to BrightStar Care?
I started 18 years ago as a Staffing Coordinator for a medical staffing company. I worked my way from the bottom, learning every aspect of the industry.  I am most proud of the  commitment and compassion  I bring to such a  delicate industry.
 
What aspect of your job are you most passionate about?
The aspect I love most about my job is the ability to assist in all areas of the company. Lending my expertise and providing excellent customer service to our clients and employees.
 
I am making more possible for our BrightStar Care Client by…
Ensuring excellent and timely customer care is being provided by our staff and employees.

Chelsea-Director-of-Nursing-BrightStar-Care-Conejo-Valley.pngChelsea Zarraonandia, RN, Assistant Director of Nursing

How long have you been working in healthcare/management?
Before becoming an RN, I worked at the Oaks Christian Learning Center for three years as a scheduling coordinator and tutor. I served on their leadership team and assisted our directors in making decisions that were best for our students. I loved my time in education but felt called to pursue a career in Nursing. I became an RN after completing a rigorous accelerated BSN program at Mount Saint Mary's University. Shortly after graduation, I began my nursing career at Providence Saint John's Hospital in Santa Monica. I worked on the Post Critical Care/Telemetry Unit until I had my first child and made the decision to be a stay-at-home mom. Now that my son is a little older, I'm thrilled to be back in the nursing field as a homecare RN.

What experience do you bring to BrightStar Care?
I'm proud of my background not only in acute care but in education (at the Oaks Christian Learning Center) and research (at Pepperdine University). At the hospital, I worked a wide variety of patients including those recovering from stroke, open heart surgery, lung resections, and brain surgeries. I also have personal experience with homecare as I cared for my 96-year-old grandfather at his home for 5+ years. 

What aspect of your job are you most passionate about?
I'm passionate about ensuring that each patient feels heard, understood, and cared for. I remember how difficult it was to find quality home care for my grandfather and I am passionate about finding the right caregiver for each patient according to his/her individual needs. 

I am making MORE possible for our BrightStar clients by providing an attentive listening ear, a warm friendly smile, and a caring, compassionate heart. 

conejo-valley-natalie.pngNatalie Uribe, Business Development and Marketing Manager

What experience do you bring to BrightStar Care?
I have 20+ year experience in Sales,  Business Development and Marketing.  I believe in listening and understanding the customers needs and working together transparently to have a win win outcome for all parties.  I work hard to build strong relationships that grow and strengthen over time to ensure seamless interactions and the opportunity for repeat and continued business.
 
What aspect of your job are you most passionate about?
I am passionate about life in general and helping others achieve their best.  If we all took a little time to understand one another and show empathy the world may be a happier place.  I am excited to be working at Brightstar Care Conejo Valley as I share the same values of serving with a "Higher Standard of Care".

I am Making More Possible for out BrightStar Care clients by…
Being organized and informed about the changing world we live in and the challenges we all face especially during and after a pandemic. As a business we are ready to adapt to these challenges and serve our customers with care, compassion and passion.

Dawn-Chamberlain-Picture.jpgDawn Chamberlain, Client Care Manager

How long have you been working in healthcare?
I was a caregiver for over 15 years and have been Scheduling for homecare agencies for a little over 3 years.
 
What experience do you bring to BrightStar Care?
My experience is mostly in-home care and hospice as well as being a Scheduler. Some of my skills that come in handy on the job are Listening, Empathizing, Organizing, and trying to be comforting. I take my job very seriously and always go the extra mile to ensure we give our clients the best service we can.
 
What aspect of your job are you most passionate about?
I am most passionate about helping people. I believe we are all in this together and if we all help one another we will make life better for everyone. I have always been that person who believes that the little things mean the most. One thing I learned as a caregiver is that when we get older or need more help, we tend to feel like no one is listening. I always want our clients and caregivers to feel heard and understood. That is my biggest passion to help and make sure everyone feels heard and understood.
 
I am Making More Possible for our BrightStar Care clients by...
taking the time to listen. I believe it takes a village to get through life and my role in the Village is to help the best I can. It is really hard to help if you can’t hear what the person needs.

Gloriana Anderson, Recruiting and HR CoordinatorAndersen-HR-BrightStar-Care-Conejo-Valley-(1).jpg

What experience do you bring to BrightStar Care?
I have extensive babysitting experience, as well as experience from watching over my grandmother when she was diagnosed with Lymphoma. I also worked at a popular Italian restaurant, where our main goal was to treat our customers like family and provide the best service possible which I aim to do at BrightStar Care!
 
What aspect of your job are you most passionate about?
I am most passionate about being able to make a difference in someone’s life, even if it’s small. There’s nothing more rewarding then to help someone in need…in my job I can help our clients and caregivers.

I am Making More Possible for out BrightStar Care clients by…
The best way I can help BrightStar clients is by organizing more training and benefits for our fantastic employees, so they can give the best possible care to our clients.  I also work hard to find the most qualified, dedicated and caring employees to suit every unique case we come across.

Alexandra (“Lexy”) Vicich, Administrative Assistantimages-(24).jpg

How long have you been working in Healthcare?
BrightStar Care is my first job in healthcare, I started working here part-time when I was in high-school. It started with just an afterschool job to assist my mother (Karen) with some paperwork, but I now help manage human resources to ensure we are compliant, survey ready and supporting our wonderful staff and Clients.

What experience do you bring to BrightStar Care?
As an administrative assistant, I need to be encouraging with all the people I meet and speak to as well as very organized, which is a skill I have always practiced in everyday life and in difficult classes throughout school.  I previously worked in the service industry and with special needs children, I am good at and enjoy interacting with many different people, and am working towards a future in business administration in college.
 
What aspect of your job are you most passionate about?
I am most passionate about meeting and interacting with new caregivers and nurses each day.  I also like to deal with new clients as I assist in keeping their plan of cares up to date both online and in their blue logs at home. I enjoy working with experienced, mature yet fun people in the office everyday.
 
I am Making More Possible for our BrightStar Care clients by…
I ensure all the employee and client folders are up-to-date and all of the employees have kept up with their ongoing training, credentials, and certifications. I make it easier for employees to stay on track with their necessary credentials as well as for clients to know that they can trust the people caring for them in terms of licenses, background checks, and important training.

Elizabeth (Liz) Dangley RNLiz-Dangley-Director-of-Nursing-Conejo-Valley-BrightStar-Care.jpg

How long have you been working in healthcare?
I have been a Registered Nurse for over 5 years, working in both private and public hospital settings. In high school, I volunteered at an assisted/senior living facility before I earned my Bachelor's degree from Saint Louis University in Baguio City, Philippines. Having family in the health field has taught me about what it means to be a patient advocate, skilled caregiver and creative professional.

What experience do you bring to BrightStar Care?
Studying overseas immersed me in an environment where I had the opportunity to understand how healthcare attitudes differ across the globe. My nursing career started in Washington state where I alternated between Psychiatric, Medical-Surgical and Nurse Recruiting before returning to California. These experiences have nurtured me to be receptive to new situations and resilient when they are not what I expect. I am board certified in Psychiatric-Mental Health Nursing and currently employed in Medical-Surgical/Telemetry but Home Health nursing is a new adventure for me.

What aspect of your job are you most passionate about?
Being able to support the needs of my patients & their families in the comfort of their own environment is exciting! It is a fascinating process to learn about how home healthcare works while providing the convenience for patients to receive the treatment they need at home. It is rewarding to educate patients then see them use the knowledge imparted in their daily lives to improve and maintain their own health and well-being.
 
I am Making More Possible for out BrightStar Care clients by…
Communicating effectively with clients and their families to clearly understand what the clients need in order help them achieve their health goals.

Home-Care-Nurse-Julie-RN-BrightStar-Conejo-Valley.jpgJulie Hanner, RN, BrightStar Care Lead Infusion Nurse, Skilled Services

How long have you been working in healthcare/management?
When I was 18, I started as a CNA at Motion Picture Hospital in Woodland Hills. I come from a long line of nurses including my grandmother, mother, aunt, sister and daughter.  As a result, I always knew I would become a nurse. I graduated from Pierce College with an AA degree in 1980 followed by working in the hospital and was immediately trained in ICU with ALS certification. I was also on their code team and remained working in the hospital for 14 years.  On the side I did platelet pheresis. The Hospital closed in 1994 which lead me to home health where I did wound care, IV antibiotics, post-op cases etc. I started to work with biologic meds in 1997 and had extensive training in all specialty infusion inducing; IVIG, Alpha 1 Antitrypsin, all enzyme replacement therapies and factors. I have continued to perform specialty infusions until present. I enjoy working patients and families of all ages, this year marks 40 years and I still enjoy what I am doing!

What experience do you bring to BrightStar Care?
I bring many years of experience in many areas. I have excellent IV experience with all central lines, epidurals and subcutaneous infusions. I have extensive training in biologic medications and years of experience teaching in facilities and in the home with patients and their families.

What aspect of your job are you most passionate about?
I am most passionate about serving the clients assigned to me and making sure they receive the best care possible. My passion is building relationships and assisting patients and families with all aspects of the disease process management.

I am Making More Possible for out BrightStar Care clients by…
Going the extra mile when necessary and providing the teaching they requires, so that they are more knowledgeable and at ease with management of their condition.

Conejo-Valley-BrightStar-Care-Team-photo.jpgJeannette Foti, RN, BSN, Lead Infusion Nurse

How long have you been working in healthcare/management?
I’ve been an RN since 2005 and earned my BSN in 2012. 

What experience do you bring to BrightStar Care?
I started in Pediatrics, worked in the ER, ICU, Cardiac Cath Lab, Interventional Radiology, and home health, home IV infusions and in office IV infusions. 

What aspect of your job are you most passionate about?
I love bring a smile to my patient face and making them comfortable when they are at their most venerable.

I am Making More Possible for out BrightStar Care clients by…
Offering only the best to our patients and our team. 

cfo-conejo-bsc.jpgEiso Wortelboer, CFO

How long have you been working in Finance?
Since graduating from Geneva University, I have been working in finance and managing companies for my
entire career. In 2016, I moved to California and joined the health sector and have loved working in homehealth ever since.

What experience do you bring to BrightStar Care?
As a General Manager/CEO and CFO, I have been overseeing payroll, billing and customer service for many years.

What aspect of your job are you most passionate about?
I am most passionate about providing clients and caregivers the best care possible. I do this by ensuring all of our amazing employees are paid on time and our Clients are billed accurately. I always try to keep a smile,keep it light with a positive attitude.

I am Making More Possible for our BrightStar Care clients by…
Valuing every potential, and current, member of the BrightStar team. By doing this I know it is directly reflected in every interaction to create an environment that is positive, professional and conducive to making more possible.