BrightStar Home Care® of Greater Austin’s mission is to improve the health and wellbeing of those entrusted to our care. And from our industry-leading employment standards to RN oversight on every Plan of Care, we are committed to the highest levels of quality and support.
Joint Commission Accreditation for High Quality Senior Home Care
Our employment standards and practices have received the Gold Seal of Approval from the Joint Commission. The Joint Commission is the nation’s oldest and largest standards setting and accrediting body in health care and has rigorous standards that go above and beyond state requirements. This accreditation is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting superior performance standards, and puts your local BrightStar Care within the elite group of less than 10% of in-home health care agencies that have received this accreditation.
Best of Home Care® Award-Winning Provider
BrightStar Care Austin has received both the Best of Home Care Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are granted only to the top ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. Only a small handful of home care providers across the country have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients. BrightStar Care Austin, TX is very proud to be among them.
Best of Home Care Provider of Choice Recipients of this award are best in class for quality in home care. This recognition reassures you that your home care provider is dedicated to your satisfaction and will provide you with quality, trustworthy in-home care.
Best of Home Care Employer of Choice Recipients of this award are trusted providers with proven commitment to clients' satisfaction. This recognition gives you peace of mind, knowing your home care provider is a Home Care Pulse Certified-Trusted ProviderBrightstar Care Named 2019 Enterprise Champion For Quality Award For 6th Year
Our licensed, bonded, and insured staff members are trained and certified to provide the highest standard of care. Our compassionate care professionals will create a customized service plan for you or your loved one, and we are available for any length of time, from hourly in-home health care to around-the-clock live-in services. We take the quality of our care seriously, and our knowledgeable and responsive support staff is available 24 hours a day, 7 days a week.
BrightStar Care of Austin Voted 2018 Best of the Best – Austin’s Official Choice Award
Our nationally accredited home care services include:
Committed to Client Safety at Home
As part of our ongoing commitment to quality, BrightStar Care of Greater Austin follows the Joint Commission National Patient Safety Goals. From infection control training to our home safety assessments, our clinical quality processes help keep clients safe in their homes and reduce the likelihood of hospital readmissions. Our unique approach includes:
- Specific national patient safety goals for falls and infection control
- Patient home inspection
- Emergency preparedness plan and creation of emergency backup kit
- Care staff competencies verified by a Registered Nurse (RN) before being assigned
- RN oversight on every case
- Stringent screening and employment practices
- Third party customer satisfaction surveys
BrightStar Care is ready to help. For more information or to schedule a complimentary in-home care assessment, contact our BrightStar Care of Greater Austin office at (512) 452-9800.