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Home care in Gurnee, IL

  • 1125 Tri-State Parkway
  • #700
  • Gurnee, IL 60031

Meet Our Gurnee, IL Home Care Team

You’re looking at the very FIRST BrightStar Care agency of what has now become a nationally respected brand. We have a proud history of excellent service over the 20 years we’ve been in business! We opened our doors in October of 2002 and have been making our clients’ lives better each and every day since. In 2005 our success and reputation was SO good, we decided to become a franchise, and the rest is history.

Jaclyn Webster, RN BSN | Director of Nursing

Jackie-Updated.jpgMy name is Jaclyn Webster and I have been a Registered Nurse since 2011 and in healthcare since 2003. I received my Bachelor of Science degree from the University of Wisconsin Oshkosh. I have experience in home care and facilities, am licensed in IL and WI, ventilator certified, and a member of the Infusion Nurses Society. I am a certified Cognitive Behavioral Therapy Practitioner, Art and Music Therapy Practitioner, Yoga instructor, and Reiki Master. Prior to becoming Director of Nursing, I was a caregiver, a field nurse, CPR instructor, and Assistant Director of Nursing for BrightStar.  
I am passionate about people; I am an active listener and an advocate. I love hearing stories and getting to know a person’s needs and wants so the best care can be given. I am enthusiastic when it comes to teaching clients, families, and employees. Everyone has a unique learning style and I like to find creative, out the of box ways to enable understanding. I also believe in the holistic approach to an individual’s healthcare. When the unexpected happens, being in one’s home environment can facilitate healing and give a person more control and dignity in a situation they did not have control over.  
I am a wife and a dog mom, currently living in WI. When I’m not working, I love to paint, read, knit, and kayak.  

Ashley Locke| Customer Care Manager

Hello! My name is Ashley Locke and I have been in the healthcare industry for the last 16 years with my primary focus being in pharmaceuticals for the last 13 years. I have a Bachelors in Health Sciences and a Masters in Healthcare Administration. I started with BrightStar going on 3 years ago, as I have a strong desire to care for and help people. When asked why I chose this industry, I have a simple answer; it’s because of my grandparents. Just like a lot of our clients, I watched my aging grandparents start to need assistance and my family didn’t want to put them in a facility. So we found ourselves looking for alternative care in the home. I am able to help our clients and their families navigate through this process knowing that they are going to receive an excellent customer service experience from someone that truly serves with passion. I work very closely with our clinical team and strive to making sure that we are pairing the correct care team member with our clients, as chemistry is very important. When I am not in the office, I can be found spending time with my husband, our son, and our puppy. I am also a self-proclaimed “foodie” that loves to cook and bake, so I am constantly trying to find my next recipe.

Michael Rivera | Business Development Manager

Michael-Bio-Pic-(1).JPGMy name is Michael Rivera. I have been in healthcare for 10 years and started my career in senior living. I graduated from the University of Wisconsin with a Bachelors in Organizational Communication with a Minor in Public Relations. I also have a Bible and Theology degree from Rockford Leadership University. I enjoy healthcare and helping others find quality care so they can thrive in their home longer. I enjoy using my sales and marketing experience to serve clients with compassion and people centered care. Brightstar Care is a phenomenal home care agency with a strong name for ourselves. I am proud to be apart of such a dynamic team providing quality home care for clients in Lake County, IL. I have a 6 year old son and a dog (Boston Terrier). I enjoy spending time with my son, working out, traveling and doing home projects!


Jossy Thomas, RN | Assistant Director of Nursing

Hi, my name is Jossy Thomas, I am the Assistant Director of Nursing at BrightStar Care in Gurnee.  I work closely with our Director of Nursing to maintain clinical compliance, provide clinical training for our field staff, and oversee care for our clients.  I graduated with Bachelor of Science in Nursing from Saint Anthony College of Nursing.  I have worked in various hospitals in Lake County and loved being at the bedside. My passion to help others is what drove me to be a nurse and I am thankful to have opportunity to apply that in my role.  I truly believe being compassionate and having empathy are greatly valuable as we are in the business of helping others. “At the end of the day, people won’t remember what you said or did, they will remember how you made them feel”, was said by Maya Angelou, which are words I live by in my professional and personal life. I am married to my amazing husband, and we are proud parents of our two little boys who are the center of our universe.   As a family, we enjoy travelling, watching movies, playing games and spending time with our extended family and friends.  

La'Toya Johnson | Recruiter


My name is La’Toya Johnson, and I am the Recruiter for Brightstar Care Gurnee.  I currently reside in Zion, IL. I began my career in Human Resources back in 2001 as a Corporate Benefits Representative. Since then, I have worked in several different roles in the HR field such as Recruiting Benefits Administration. I am currently pursuing my Bachelor of Science in Psychology.  I am very excited to be a part of the Brightstar team. I truly have a passion for assisting people in finding the job they desire. 

Questions about our home care team?

Please contact us online or call our Lake County offices at (847) 782-8282 and we'll be happy to answer them. BrightStar Care of Gurnee proudly provide Home Care and Support for Seniors, including 24 hour in home care, and support in independent and assisted living communities. We provide all levels of home care from companion services to Skilled Nursing. Medical Staffing, Home care, In-Home Skilled Nursing, In-Home Physical Therapy for pediatric, adult and geriatric patients, Companion and Personal Care for Elders with Alzheimer’s or Dementia. We also provide Home Child Care, Sitter and Nanny services for Children and Support for New Mothers. We Support Veterans and accept most Long Term Care Insurance benefits, provide Hospice care, Live-in care, CNA, Caregiver, RN, LPN, RN Supervision, Compassionate Care, and Compatibility Guarantees. We are an ALS Society partner, Alzheimer Association member,  providing care for developmentally disabled and individuals of all ages with mental health and behavioral health diagnosis. Other services inlcude safe discharge and transportation from the hospital or rehab facility, Post Op care both short and long term, Pre Operation and preparation help and assistance, client monitoring for out of town family members.


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