Our Staff at BrightStar Care® Gurnee

Our experienced and compassionate staff is dedicated to caring for your loved one as if they were family. Get to know our team.

  • Jackie Steiner

    Branch Manager
    I’m Jackie Steiner and I am the Branch Manager at BrightStar Care of Gurnee.  I joined this incredible team in June of 2022, bringing over 20 years of operational leadership experience.  I am primarily responsible for assisting the office team with day-to-day operations while providing support to our clients and field staff.  I have spent most of my professional career in industries that focus on health and wellness, finding the greatest satisfaction in serving others.  I am proud to work for a company that strives to meet the needs of our clients and families with the highest standard of care and professionalism.  There is nothing more exciting than meeting new people, hearing their stories, and being inspired.
     
    When I am not working, I enjoy being outdoors and listening to live music, but most importantly, spending time with my son, boyfriend, and our families.I’m Jackie Steiner and I am the Branch Manager at BrightStar Care of Gurnee.  I joined this incredible team in June of 2022, bringing over 20 years of operational leadership experience.  I am primarily responsible for assisting the office team with day-to-day operations while providing support to our clients and field staff.  I have spent most of my professional career in industries that focus on health and wellness, finding the greatest satisfaction in serving others.  I am proud to work for a company that strives to meet the needs of our clients and families with the highest standard of care and professionalism.  There is nothing more exciting than meeting new people, hearing their stories, and being inspired.
     
    When I am not working, I enjoy being outdoors and listening to live music, but most importantly, spending time with my son, boyfriend, and our families.
    Jackie Steiner
  • Jaclyn Webster, RN BSN

    Director of Nursing
    My name is Jaclyn Webster and I have been a Registered Nurse since 2011 and in healthcare since 2003. I received my Bachelor of Science degree from the University of Wisconsin Oshkosh. I have experience in home care and facilities, am licensed in IL and WI, ventilator certified, and a member of the Infusion Nurses Society. I am a certified Cognitive Behavioral Therapy Practitioner, Art and Music Therapy Practitioner, Yoga instructor, and Reiki Master. Prior to becoming Director of Nursing, I was a caregiver, a field nurse, CPR instructor, and Assistant Director of Nursing for BrightStar.  
    I am passionate about people; I am an active listener and an advocate. I love hearing stories and getting to know a person’s needs and wants so the best care can be given. I am enthusiastic when it comes to teaching clients, families, and employees. Everyone has a unique learning style and I like to find creative, out the of box ways to enable understanding. I also believe in the holistic approach to an individual’s healthcare. When the unexpected happens, being in one’s home environment can facilitate healing and give a person more control and dignity in a situation they did not have control over.  
    I am a dog mom, currently living in WI. When I’m not working, I love to paint, read, knit, and kayak.  
    Jaclyn Webster
  • Michael Rivera

    Business Development Manager
    My name is Michael Rivera. I have been in healthcare for 10 years and started my career in senior living. I graduated from the University of Wisconsin with a Bachelors in Organizational Communication with a Minor in Public Relations. I also have a Bible and Theology degree from Rockford Leadership University. I enjoy working in healthcare and helping others find quality care so they can thrive in their home longer.  I am proud to be apart of such a dynamic team providing quality home care for clients in Lake County, IL. I have a 6 year old son and a dog (Boston Terrier). I enjoy spending time with my son, working out, traveling and doing home projects and wood working!
    Michael Rivera
  • Jossy Thomas, RN

    Assistant Director of Nursing
    Hi, my name is Jossy Thomas, I am the Assistant Director of Nursing at BrightStar Care Gurnee.  I work closely with our Director of Nursing to maintain clinical compliance, provide clinical training for our field staff, and oversee care for our clients.  I graduated with Bachelor of Science in Nursing from Saint Anthony College of Nursing.  I have worked in various hospitals in Lake County and loved being at the bedside. My passion to help others is what drove me to be a nurse and I am thankful to have opportunity to apply that in my role.  I truly believe being compassionate and having empathy are greatly valuable as we are in the business of helping others. “At the end of the day, people won’t remember what you said or did, they will remember how you made them feel”, was said by Maya Angelou, which are words I live by in my professional and personal life. I am married to my amazing husband, and we are proud parents of our two little boys who are the center of our universe.  As a family, we enjoy travelling, watching movies, playing games and spending time with our extended family and friends.  
  • Matt Honaker

    Customer Care Manager
    I’m Matt Honaker and I am the Customer Care Manager at BrightStar Care of Gurnee. I have been contributing to the team’s success since July of 2022. I bring to the team almost 10 years of scheduling and care management experience in the home health care industry. I find joy in being able to help people navigate the care process for their loved ones. Knowing that the work I do helps our clients and caregivers to live a better quality of life makes all my efforts worth it.
    When I am not making positive changes in people’s lives, I enjoy trying different restaurants and watching shows with my best friend which as of 3 years ago I have been able to call my wife.
    Matt Honaker
  • ​Paige Diaz

    Customer Care Associate
    My name is Paige Diaz, I am proud to be the Customer Care Associate at Brightstar Care in Gurnee.
    I have been in the healthcare industry for the last 13 years. I started my healthcare career as a caregiver, and I truly fell in love with helping others which is why I took my career to the next step and became a Certified Medical Assistant. I enjoy learning new information, taking the initiative to provide customers with the highest level of care.  I chose this career because I enjoy interacting with people and improving their quality of life.  My interests range from music to volleyball to cooking.  I love to travel and see new places. I am happily married, and we have 5 loving children.
  • Adriana Elizalde

    Recruiter

    I am Adriana Elizalde, I am the recruiter at BrightStar Care of Gurnee. I am honored to have become a member of this wonderful team as of September 2022! My goal is to help us achieve our core values, from the hiring process to keeping our clients and their families happy and supported.
    Outside of this amazing team, I have 2 wonderful dogs that keep me busy and laughing! I love spending time with my husband and family, whether it’s at family gatherings or just a Monday afternoon. One of my hobbies is working on my Cricut machine and creating different arts and crafts projects.

    Adriana Elizalde

Our Caregivers and Nurses

Our team of care professionals thoroughly screened and trained to provide the highest quality care to your family or your patients. Learn more about our compassionate and trustworthy nurses and caregivers.


Contact Us

Please contact us today to schedule a complimentary consultation or call BrightStar Care Gurnee at 847.782.8282.

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