I've had the pleasure of working closely with Jessica McNally, the Business Development Manager at BrightStar Care of Gurnee, and she has been an absolute joy to partner with. Jessica is always kind, thoughtful, and genuinely invested in supporting our community. She consistently checks in to see how she can help, offers engaging activities for our residents, and is always willing to participate in and support our community events.
Her attentiveness, professionalism, and compassionate approach make a real difference. It's clear that she truly cares about building meaningful partnerships and enhancing the lives of the seniors we serve. We are incredibly grateful for Jessica and the entire BrightStar Care of Gurnee team, and we look forward to continuing our wonderful partnership for years to come!
Alison Dunskis
Google Review
Bright Star is very approachable in costs and their customer service experience is over the top! Jessica explained the different options and customized our program to fit our needs. If you want honest, caring professionals do yourself the favor and put yourself in Jessica's hands.
With both of my parents up in age and in need of more care than I am
able to give at this time, I recently reached out to BrightStar Care and spoke to an amazing woman named Jessica who informed me of all the services offered. I am thoroughly impressed and will be considering using them in the near future. Thank you BrightStar Care!
HipHopSushi Business Group
Google Review
I loved this job. I had to leave because of several surgeries I've had. Pep is a special job. I've always loved helping.
Keila Rodrz
Google Review
I recently began using BrightStar Care with my father three days a week to slowly transition them into the home care idea. We were blessed to have a gentleman named Al come to their home. He was amazing! He found out what they were looking for and stepped right in to help with some house hold chores like cleaning my dad's bathroom, making him lunch and helping him get moving such; as walking the house. He is open to playing board games and talking about all sorts of topics with my dad. Al understands my dads crazy dry humor and laughs at all the jokes we have heard for years. Having fresh ears for these jokes is a wonder for us all. My dad looks forward to seeing Al and my mom can now go run errands while Al is there providing her with piece of mind knowing that if he falls someone is there to help.
Great company and excellent caregivers. We hired Brighstar to assist a relative post-surgery. The team was cheerful, punctual and most of all, extremely capable. Would defintely use them again!
Karen Rojek
Google Review
I am writing this review on Gabriella J. who has been caring my 91 year old mother since her partial hip replacement in November. Both my parents have come to love having her in their home. Speaking for my siblings, having her is a blessing and we appreciate the kindness and care she shows both my parents. Thank you to BrightStar for introducing my parents to such a wonderful and compassionate caregiver.
Denise Malloy
Google Review
For the last several weeks, mom has been in hospice care and she has been cared for by Brightstar caregivers from the Gurnee office. Two exceptional caregivers, Artha and Victor, have taken such good care of mom and making connections with her. They are both such caring people and professional with their clients. Thank you!
Toni,our Carr giver, is extremely good at her job. She has the ability to anticipate all of my wife's needs, acting professionally yet with ki.dness toward my wife. She is a gem.
BrightStar Care in Gurnee was certainly a STAR when we needed them. The entire staff is wonderful. They came out to access our needs and listened to our requests in a professional manner the same day that we called them for help. Excellent care started the following day with well trained home health aides. BrightStar was accommodating when we requested the same aide, Marelyn, on a daily basis. She was such a wonderful person, aide, caregiver and we highly recommend her. Other aides were also needed when we went to 24 hour care. They were all excellent. Shout out to Quiipo, Veronda, Nae Nae, Gabby, Suzette and Kiera. They did their job with comfort and care. We were in such wonderful hands during this difficult time and I highly recommend them for any home care needs.
