Empowering People to Live Their Best Lives

Thank you BrightStar for your help with caring for my father in his assisted living facility (ALF) in his last weeks with us (hospice care). Your staff was very kind and caring even in difficult times and conditions. I am sure he was unable to share his gratitude during this time, but the family would like to say thank you. Your willingness and ability to meet our needs 7 days a week, on short notice, in these tough times of maintaining a full staff of care givers was extraordinary. The nurses and aides kept us in the know of what was going on with him in the ALV. The nurses made many extra trips for us in our attempt to keep our father comfortable and communicate with the ALV staff. The BrightStar approach to caregiving seems unique compared to other services our family has used for other family members. They seemed to be much more caring in their approach, not simply scheduling someone to show up. I would recommend to anyone needing extra assistance for your loved one to call BrightStar.

This group did an amazing job taking care of my mother the last few months of her life. What was most impressive was the fact that we had challenges, Some caregivers didn't mess, As promised Brightstar took care of the situation and got us different care givers. The commuication was excellent. I even had to call in the middle of the night a couple times and they always answered the phone. I just a company by how they handle challenges, Brightstar was our partner in taking care of my mother. Thanks

My wife was in a skilled nurseing unit from May to the end of October in 2022. She has had mutiple falls and other health issues over the past four years. In other words, we needed superior home caregiver support, which Brightstar has been providing. Before engaging with Brightstar, I asked three friends that are very knowledgeable about this industry and all three highly recommended Brightstar. We are delighted with the wonderful Brightstar staff and caregivers and can also highly recommend Brightstar!

This company sent different ladies out for home aids. I had just gotten out of the hospital and had limited abilities to do many things. All of the employees were kind, helpful, and were willing to help do anything that I asked. Most seemed to truly enjoy helping me. I have recovered and am now independent, but would have no reservations about using them again in the future if needed.

BrightStar has been dependable and professional in providing elder care for my parents. Always attentive. Clearly make the effort to accommodate our schedules too!

My dad came home from the hospital earlier than expected. My sister and I were put in a very stressful situation and needed help the following day. One of my neighbors used BrightStar for her mom's care and recommended I give them a call. From the first contact, they were accommodating, pleasant and professional. They met with us early the next day and started care later that same day. We were so grateful for the recommendation and for the great care our dad received. Thanks!

Fantastic place to work! I started for BrightStar as a field employees during Covid and all the staff, both medial and back office staff, were a joy to work with and super responsive to scheduling needs. After Covid I transitioned to the office and I must say the staff is still great to work with and the leadership is phenomenal. They listen and address concerns, above and beyond to work around your needs and schedule. A truly wonderful place to work.

I have been with BrightStar Care of Richmond for 8 months, it is a great, caring company, very family feeling. I have learned a lot and I continue to learn with Mrs Jennifer and Amy teaching skills, and how they are able to explain things. I am truly blessed to be apart of this company and I can’t wait to see the next five years! Thank you from the bottom of my heart for allowing me to grow, learn, and really letting me enjoy my job!

I started with Brightstar last summer after giving notice to my previous employer. I knew Amy and Jennifer from my professional experience by working with them on staffing during the beginning of the COVID pandemic. They had a COVID team that was properly trained and was able to assist our Health Services side of a large retirement community. I have had an amazing experience so far. Amy and Jennifer really care about each and every one of their Brightstar family (clients and staff). I look forward my future with Brightstar. Thank you for having me join the family.

Im a CNA for Brightstar. its a great company to work for. From what Ive seen literally since the day I was called to be interviewed, until now, the administrative staff has been supportive, caring, and proactive. They care very much for the health and welfare of their clients and their staff - both of those factors when you find them together in one company, thats very special. I've gotten support and positive interactions with problem solving, every time a patient has required a change in care. They have supported me as I have advanced in my certifications. its a great company to work for.