Empowering People to Live Their Best Lives

This company sent different ladies out for home aids. I had just gotten out of the hospital and had limited abilities to do many things. All of the employees were kind, helpful, and were willing to help do anything that I asked. Most seemed to truly enjoy helping me. I have recovered and am now independent, but would have no reservations about using them again in the future if needed.

BrightStar has been dependable and professional in providing elder care for my parents. Always attentive. Clearly make the effort to accommodate our schedules too!

My dad came home from the hospital earlier than expected. My sister and I were put in a very stressful situation and needed help the following day. One of my neighbors used BrightStar for her mom's care and recommended I give them a call. From the first contact, they were accommodating, pleasant and professional. They met with us early the next day and started care later that same day. We were so grateful for the recommendation and for the great care our dad received. Thanks!

Fantastic place to work! I started for BrightStar as a field employees during Covid and all the staff, both medial and back office staff, were a joy to work with and super responsive to scheduling needs. After Covid I transitioned to the office and I must say the staff is still great to work with and the leadership is phenomenal. They listen and address concerns, above and beyond to work around your needs and schedule. A truly wonderful place to work.

I have been with BrightStar Care of Richmond for 8 months, it is a great, caring company, very family feeling. I have learned a lot and I continue to learn with Mrs Jennifer and Amy teaching skills, and how they are able to explain things. I am truly blessed to be apart of this company and I can’t wait to see the next five years! Thank you from the bottom of my heart for allowing me to grow, learn, and really letting me enjoy my job!

I started with Brightstar last summer after giving notice to my previous employer. I knew Amy and Jennifer from my professional experience by working with them on staffing during the beginning of the COVID pandemic. They had a COVID team that was properly trained and was able to assist our Health Services side of a large retirement community. I have had an amazing experience so far. Amy and Jennifer really care about each and every one of their Brightstar family (clients and staff). I look forward my future with Brightstar. Thank you for having me join the family.

Im a CNA for Brightstar. its a great company to work for. From what Ive seen literally since the day I was called to be interviewed, until now, the administrative staff has been supportive, caring, and proactive. They care very much for the health and welfare of their clients and their staff - both of those factors when you find them together in one company, thats very special. I've gotten support and positive interactions with problem solving, every time a patient has required a change in care. They have supported me as I have advanced in my certifications. its a great company to work for.

The BrightStar team is incredibly professional offering compassionate care. They came highly recommended and I can see why! Their office team is always available by phone, they never miss a shift, and are extremely communicative. Thank you Amy, Jennifer and Kelly (as well as the fabulous caregivers!)

I interviewed several Richmond based agencies to help with the care of a family member who was in Hospice and lived along. I chose BrightStar because they offered more flexibility in a personalized and ever changing care plan, suggestions on the needs of their patient to make him more comfortable and they provided peace of mind while trying to navigate new territory for the family. Their well-trained CNAs were all kind, knowledgeable and dedicated to quality home care. Amy and Jennifer were available 24/7 to help resolve any issues. I am glad I chose BrightStar.