Our Staff at BrightStar Care® South Central Wisconsin

Our experienced and compassionate staff is dedicated to caring for your loved one as if they were family. Get to know our team.

  • Shannon Ungaro

    Customer Care Manager
    Hi my name is Shannon Ungaro, I go by Shay to those that are closest to me. I am a Customer Care Manager in Home Care for South Central WI. Some fun facts about me are that I have a dog Bogey Fynn who I adore. I have an obsession with hoodies and I am also the inventor of what I call the floppy bun (you will see me with that hair style often). I love spending time with my family and friends. I am truly grateful for this opportunity and look forward to working with all of you and making an impact at Brightstar.
  • Collins Freeman

    RN Case Manager
    I’m a RN Case Manager at Brightstar Care. I joined the team in June of 2023 coming from a medical surgical and home health background over the past 17 years. I’m a very social person, who loves to meet new people. I also, enjoy being able to care for others and make a positive difference in their lives. I look forward to continuing to expand my knowledge base by growing with BSO. I can’t wait to meet and get to know you all.
  • Brooke Virgin

    Branch Manager
    I have a Bachelor of Arts Degree in Public Relations and a Master’s in Business Administration.  I grew up in Beloit and the Rock County area and returned to this area after college and living for a short time in the Milwaukee Area.  I have always been drawn towards taking care of people through positions with a local nursing home, Girl Scouts, United Way and as a Director for a Senior Living Memory Care.  After hearing that my predecesor was retiring, and then meeting the owners, Jeff and Susan, I just knew in my heart that I found the right fit for me.  BrightStar has always had such a good reputation in providing support to families that I just knew I wanted to be a part of this organization.
    Brooke Virgin
  • Tera Alexander

    Customer Care Manager
    I was born and raised in the Rock County area. Twenty-two years ago I became a Certified Nursing Assistant because I am a people-person and could not think of anything else that would give me more job satisfaction than helping others. I love being able to use my experience as a caregiver to mentor our new BrightStar CNAs. While working for BrightStar, I also found a way to put my Health Care Administration degree to good use!
    Tera Alexander
  • Kelsey Mitchell

    Customer Care Assistant
    I spent about 8 years too many burnt out in the restaurant business. It was time to make a change. I have worked many positions through High School and college caring for adults and children who had disabilities. It has been so wonderful to be back in the field of helping people! I love all the connections I have the opportunity to make with BrightStar clients and caregivers.
    Kelsey Mitchell
  • Courtney Milburn

    Employee Engagement Manager
    I joined the BrightStar team in 2022 after years working in the optical field. I would like to say that I found BrightStar, but BrightStar found me. In my time here, I have learned so much and that train won’t stop anytime soon. My coworkers and the management team are the best. I tell them all the time, “this place” is nothing that I’ve been used too, and I love it. I am dedicated to taking over this role and continue the path that has been set up so well for me. Outside of work, I love to spend time doing fun activities with my daughter. 
    Courtney Milburn
  • Mary Lou Bell

    RN Case Manager
    I have always loved nursing, but it is very important for me to have time to spend with the people that I care for. BrightStar is the perfect fit for me. I get to meet and care for a lot of great people and I have the quality time with them that I was looking for. Working for BrightStar gives me a wide range of nursing opportunities, which I love. I am able to help not only the clients, but also provide peace of mind for their families. I have never been happier in my nursing career! Working for a company like BrightStar has been a truly fulfilling job for me. 
    Mary Lou Bell
  • Sean Morrison

    Regional Director
    I came to BrightStar Care with over 20 years of expertise in healthcare leadership and business development. My experience working in payor, technology, and provider segments provides a unique understanding of the healthcare system.  I am passionate about providing exceptional care and delivering the best possible outcomes to clients, families, and community partners. My goal is to ensure BrightStar operations are client-centered, compassionate, and focused on delivering a higher standard of care.
    Sean Morrison
  • Lori Tebrinke

    Director of Nursing
    Before coming to Bright Star, I was a night RN at UW Hospital and Clinics on a general internal medicine unit that specialized in Geriatrics and Special Pathogens. I am excited to bring my evidence-based, best practice nursing skills, experiences and training into the private setting. My Bachelor’s degree in Nursing is from UW Madison; additionally I have a Bachelor’s of Science degree from Iowa State University in Communication Disorders with a minor in Psychology. Working here at Bright Star as an RN Case Manager, I feel I have truly come full circle by being able to provide this level of care to my clients in their own home!
    Lori Tebrinke
  • Laken Wehrmann

    Assistant Director of Nursing
    I was working at a facility in the Janesville area when I first heard of BrightStar, there was a nurse on my floor that was from BrightStar Staffing. I have worked in many different healthcare settings, mostly assisted livings, and memory care units. Throughout my time at BrightStar, I've found that the part I enjoy the most as an RN Case Manager is coordinating the 1-to-1 individualized care we provide.  I’m excited to contribute to greater levels of clinical excellence through my new role as Assistant Director of Nursing.
    Laken Wehrmann
  • Erin Peters

    Talent Acquisition Director
    I recently returned to BrightStar Care after working here as a Recruiter from 2007-2015. I truly found my passion for serving others after realizing the impact we made by providing quality job opportunities for our CNA, nurses, and medical support staff. I earned a Bachelor’s degree from the University of Wisconsin-Green Bay in Business Administration and have spent the last 16 years working in Human Resources, with a focus in talent management and employee relations. My goal is to ensure that our hiring and onboarding provides the ultimate experience for our caregiving and nursing staff and that we make lasting impressions on those who work for BrightStar Care for years to come. 
    Erin Peters
  • Wanita Day

    Talent Acquisition Specialist
    I have been in health care for 22 years now. I worked as a CNA for 19 years in a skilled facility, hospital, and hospice. I joined Brightstar in July 2020 as an Employee Engagement Manager and an Account Manager for Medical Staffing and recently joined our Brightstar Care Talent Acquisition Team. I am excited to use my experience in healthcare to educate new employees and grow our team so we can continue to fulfil our mission of providing rewarding work and a Higher Standard of Care. In my spare time I enjoy spending time with my daughter Jordan and my chocolate lab Wes, I also enjoy photography and traveling!
    Wanita Day
  • Dylan Hefty

    Talent Acquisition Specialist
    I hold a bachelor’s degree in Human Resources from the University of Wisconsin – Milwaukee. Although I am new to healthcare, I am passionate about finding quality candidates to support our enterprise. I hope to make a difference in the communities I recruit for by having happy employees and clients. Outside of work, I like to fish, hike and travel to new places.
    Dylan Hefty

Our Caregivers and Nurses

Our team of care professionals thoroughly screened and trained to provide the highest quality care to your family or your patients. Learn more about our compassionate and trustworthy nurses and caregivers.


Contact Us

Please contact us today to schedule a complimentary consultation or call BrightStar Care South Central Wisconsin at 608.314.8501.

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