Empowering People to Live Their Best Lives

I would highly recommend physical therapist, Karen. She was very good and professional. I feel more confident after my injury.

We have been clients of BrightStar West Lake County for over 15 years. I cannot say enough about the owner, the office staff, the nurses, and the caregivers. IThcommunication adtge personal

Our family had a phenomenal experience with BrightStar Highland. We were seeking companion care for our 103 year old grandmother. She was hesitant to have someone in her house and was reluctant to make the change to have some help in the home. BrightStar made the caretaker match (as well as the scheduling and billing) a seamless process. Once the care takers came in, my grandmother bonded with them quickly and acknowledged she had need the help. Similarly, my mother had been the primary caretaker for my grandmother, and having the BrightStar team removed a big weight from her. So it truly was a “win win”. As my grandmother declined in health, we increased service to 24/7 and BrightStar supported us the entire way. If you are in need of elder care, I would highly recommend BrightStar Highland

We are so grateful for the care and help provided by BrightStar. When company owner Jean first came out to meet our parents, she took the time to listen to their needs and fears. The caregivers that she sent were a perfect fit. It is important to be clear about what tasks should be completed and how best to help in each situation. We did this and we were not disappointed. My parents looked forward to the extra help and we felt better knowing BrightStar was providing a safer, calmer environment. With any caregiver situation, communication on both sides is key. Thank you to all at BrightStar.

The people at BrightStar, Highland, IN are very responsive and capable. I made a call to inquire about the nature and cost of their services, and received a home visit the same day from Jean Overla, who runs the service. The next day we were visited by a nurse, and we had our first helper within 48 hours. Our family has used some other services and the employees just weren't as well trained or experienced as the people working for BrightStar. Our first priority was bathing assistance, and in the past, we had to explain how best to do this. BrightStar employees immediately stepped in and knew just how to make the process safer and easier. It inspired confidence. We have had several helpers from the agency. They have all been kind and helpful and competent. The person who works for us most regularly is Erin -- and we feel like she has become a friend. Not only does she take good care of my sister, she breezes in with energy and cheerfulness and lightens the mood in our house!