Compassion, integrity, family, excellence, trustworthiness, accountability, and diversity at BrightStar Care Santa Barbara/Santa Ynez
In the Santa Barbara/Santa Ynez areas, the lifeblood of our business are the people who make it happen. Our office staff, caregivers, and nurses work together day in and day out to deliver quality care and exceptional service 24 hours a day, seven days a week. Whether it's childcare, adult home care or skilled care, the people who make up BrightStar Care Santa Barbara/Santa Ynez are our greatest assets. But don't just take our word for it, see for yourself.
Sharon Perez, MSW, Owner/Director of Operations
As far back as I can remember my family was in the business of helping people. I bring over 37 years of experience and education. With a degree in Ultrasound, a degree in Hospital Administration, a Master of Divinity and a Master of Social Work, I feel I have combined my love for the physical, emotional, as well as psychological needs of the clients and family's that we are privileged to care for. I love the beach, the ocean and doing anything together with my family, especially my granddaughter, Riley Mae.
Michael Perez, Owner/Sales Manager
Most of my career I have been in Sales, Marketing and Finance. I have started several businesses over the years, but never found one that had such a positive impact on peoples’ lives.
Personally, I have experienced the difficulties of being a sole caregiver for a loved one with a terminal illness. During that difficult time, I felt that there was a great need for quality care to help provide rest for those who stay home and care for others. I served four years in the United States Navy, and am a proud veteran.
Annie Rivas, RN, MSN, Director of Nursing/Patient Services
I have been a nurse for 15 years in the Santa Barbara area. I have received a bachelors and masters degrees in nursing. The experience that I bring to BrightStar include Surgical Trauma Nursing, OR Nursing, Critical Care Nursing, Home care Nursing, Travel Immunization nursing, advanced skills in IV Therapy, Care of open heart patients and Neuro Critical care patients, along with many other complex nursing skills. I am passionate about the impact I bring to my patients lives. The reward in helping others is great.
My strengths include the ability to start an IV on any patient, my ability to teach fellow nurses, and my strength to adapt, learn, and handle stressful environments. I can critically think and problem solve in any situation.
Mary Ann Concepcion, RN, Hone Care Nurse/Infusion Nurse
I have been a Nurse for 17 years. I was a new grad when I joined UCLA in Los Angeles. I was a Staff Nurse in the Liver Transplant floor then joined the Resource Team which gave me the opportunity to work in different specialty floors. I bring to BrightStar Care Santa Barbara/Santa Ynez my knowledge and clinical skills including assessments, medication administration, home infusions, peripheral line placement, central line access care, tracheostomy care and suctioning, tube feeding, foley catheter management, surgical drains, patient and family teaching, and hospice care. Visiting patients in their homes allows me to get to know them better. My goal with every home visit is to be able to make them feel better and make a difference in their lives. Active listening skills help me look for nonverbal cues to better understand my patients; creativity helps me provide efficient and professional nursing care at the highest level of care.
Amber Gilliam, LVN, Clinical Supervisor
I have been in the healthcare industry for over six years in many capacities. These various roles have shaped me into a well-rounded employee that understands the individual needs of each client. I strive to deliver client-centered medical attention in various clinical and residential environments. My experience includes countless hours of hands-on patient care as a Vocational Nurse, Certified Nursing Assistant, and Home Health Aide. I possess an excellent track record of professionalism, patience, and outstanding patient care coupled with strong written and verbal communication abilities.
I receive personal fulfillment when I build a personal connection with each individual patient and their family.
Laura Nielsen, Branch Manager/Human Resources
My passion for helping people drives what I do at BrightStar Santa Barbara/Santa Ynez. I have almost 32 years of professional experience working at various colleges, with 10 of those years in leadership positions.
I have a Bachelor's degree in Business Management, and a background in technical recruiting, public relations and social media management. Personally, I helped with hiring caregivers for my parents, and I know first-hand, the importance of finding great, trustworthy, quality caregivers for loved ones. This experience motivates me to search for and hire caregivers that desire to provide each BrightStar Care Santa Barbara/Santa Ynez client with the same care and understanding that was provided to my parents.
Rachel Holland, Customer Care Manager
My role is to oversee the scheduling and caregiver assignments. I have been a Certified Nursing Assistant working in Facilities and in homes for the past nine years. As the Customer Care Manager, I provide the communication between the scheduling team, the caregivers, and the clients with us providing a higher standard of care always in mind. I am very passionate about what I do and thankful to be a part of BrightStar Care Santa Barbara/Santa Ynez from its beginning.
I am the mother of Riley Mae, who often helps Grandma (Sharon) at the office. Riley's offical title is Chief Child Executive, and she always brings a smile to everyone at the office.
Melisa Ocampo, Care Specialist
Ever since I was young I knew I wanted to help people. Taking care of patients and making a positive difference in their lives brings me a strong sense of fulfillment. It’s a passion that has made my time as a Certified Nursing Assistant and my years working for Brightstar Care are a very enjoyable experience.
Prior to being promoted to my new role as a Care Specialist, I worked in the field for a year and a half with our clients. Now I focus on making sure our caregivers are providing the highest standard of care for our clients and providing the excellent service that they can expect from Brightstar Care Santa Barbara/Santa Ynez. Additionally, I work closely with our nurses and communicate with them on any clinical needs. I’m very thrilled to be part of this team and I believe that we will make a difference in countless people's lives.
Javan Quinones, Finance Manager/Assistant to Owner/DOO
I was born and raised in Brawley, CA and moved to Santa Barbara back in 2015 to pursue higher education. During this time, my primary job was as a Nursing Assistant providing in-home care. I also worked remotely for a criminal law firm and held the position of legal secretary assisting with clerical tasks, payroll, and scheduling. My background as a caregiver allows me to understand the importance of our clients and their well-being and therefore strive to provide the best experience for all parties involved. My role as Finance Manager for BrightStar Care Santa Barbara/Santa Ynez is to process weekly payroll and billing and to assist the Owner/Director of Operations on accounts receivable and payable, along with the financial reporting.
Nicole Lundahl, Case Manager
I graduated from CSU Channel Islands in June of 2020 with my Bachelor’s in English. I have always enjoyed helping others and my passion for working with others has stemmed since I was younger. My role as the Case Manager at BrightStar Care Santa Barbara/Santa Ynez is to ensure our skilled cases and our skilled patients are provided the higest level of care and scheduling the nurses. I also assist our home care clients with submitting claims to their the Long Term Care Insurance claims.In my spare time I like to spend time with my young son, swimming and exploring the outside world.