Home care in Highland, IN

  • 9521 Indianapolis Blvd.
  • Suite O
  • Highland, IN 46322

Meet Our W. Lake County, IN Home Care Team

Compassion, integrity, family, excellence, trustworthiness, accountability, and diversity

Owner of BrightStar Care East & West Lake County


Tracy Overla

"Tracy was drawn to the home care industry by having a caring heart for people in need. Having senior parents needing additional care with unexpected health issues leading to hospital stays and recuperation, Tracy could easily see how needed a quality home health care agency is. He also realized with having loved ones in that situation, how very important it is to be able to trust and depend on a company with great credentials and a broad spectrum of care. He realized BrightStar Care fit that mold and was drawn to the franchise and their high standards. Prior to becoming the owner of BrightStar Care of East Lake County and West Lake County, Tracy worked as a manager at a predominant car dealership in Merrillville, IN. The gratification of helping people and their families has been the most rewarding work experience that Tracy has encountered in his career. It is his pleasure to serve Lake County, Indiana residents and families as they would want their own families to be treated."

 

Nursing Supervisor


Cynthia Rodriguez

"I started my nursing career in college working at a hospital as a CNA, which helped build a strong foundation. After obtaining my Bachelor’s Degree and becoming an RN, I worked one year in a medical-surgical unit, then moved to a new hospital to work in Critical Care for over 15 years, becoming a charge nurse after 5 years. After 15 years in the hospital, I switched to homecare, working for a Medicare Agency and then moving on to BrightStar.

 

Branch Manager


Brooke Byrns
"Brooke brings a background of excellent client care and excellent customer service to her position at BrightStar. As an experienced Certified Nursing Aide and Home Health Aide, Brooke understands firsthand the personal care needs of our clients and their families. Brooke’s prior experience as a Unit Manager at a Skilled Nursing Facility and as a Pharmacy Technician also allows her to bring an overall healthcare perspective to the great care and service we are constantly striving to deliver. Brooke is a valued member of the BrightStar leadership team working directly with the Staff, Clients and Vendors Staff, to deliver excellent care and excellent service for our clients. Our Clients and Caregivers alike appreciate Brooke’s friendly and professional approach to her work."

 

Employee Onboarding Coordinator

Andrea Clifford

"Andrea Clifford’s background for the last 12 years has been in long-term care, serving in a number of capacities in a CCRC (continuing-care retirement community). She worked as Social Service Designee, served as Activity Director for approximately 200 residents, and Customer Service Specialist, working with families on their special needs once entering the community. Linda has also worked as an Eldercare Advisor for a Nationwide referral agency called “A Place for Mom.” She spent her days helping families navigate through the complexities of finding appropriate options for retirement living, assisted living, and other care level needs such as skilled nursing, home care, and memory care. Linda considers it a real blessing to be part of the leadership team with BrightStar Care of Lake County. Her prior experience with us as Account Manager and Client Service Coordinator allows her to continue to provide help in those areas while recruiting and onboarding the great Nurses and Aides that serve our clients. She also has the privilege of interacting with families during client assessments and follow up."

 
 

 

 

 

 

Questions about our care team?

Please contact us online or call our Lake County offices at (219) 924-0200 and we'll be happy to answer them.

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