Brightstar home care has been outstanding right from the beginning.
My mother and step father we're in desperate need of home health care. They we're very reluctant about having strangers in their home and really didn't want help. Everyone has been very professional and sensitive in helping them become comfortable with the assistance. They have shown them compassion and respect at every turn. They have been in constant contact with me at every turn. This had been wonderful due to the fact that I live on the east coast. Reliable caregivers are a must for us and Brightstar has not disappointed. Shout out to the nurse and office staff as well. Thank you for all you do. Everyone has made a very stressful situation alot easier for my family.
Lisa Woodell
Google Review
As a care manager I enjoy working with the professionals at Brightstar of Carlsbad. They are a caring group who strive to hire the best caregivers. One of my clients has one of those exceptional caregivers, Charlene. He looks forward to her visits and the way he helps make his days fulfilled and joyful. I'm happy to recommend BrightStar of Carlsbad!
Alesia Clark
Google Review
BrightStar Care has been a wonderful company to work with. Megan, Stephanie, Tina and Dan have all been professional and compassionate in helping me navigate the difficult quagmire of care under the Workers Compensation system, always putting the patient’s care at the forefront, both in scheduling, insurance overlap issues, and in assuring patient/caregiver compatibility.
The latter has been especially true of their efforts to schedule Teresa Tucker has my preferred caregiver. From the first day Teresa was assigned to my care, she felt like an old friend. Quiet and efficient in dispensing my care, but also warm and easy to chat with. She never hovers, yet always makes me feel safe. She allows me to push my independence as I feel safe doing so, but under her trained eye. She is gracious at doing any task I request, but also sees things that need to be done without my having to ask. Being a 71 year old, independent woman suddenly being in need of someone to do the most routine of tasks can be very demeaning and frustrating. Teresa has allowed the development of a respectful and amiable rhythm for accomplishing tasks in a way that keeps my sense of dignity and independence, at least reasonably in tact. I thank Teresa and BrightStar for helping me get through this very difficult time in my life.
Karen Gebhard
Google Review
Very professional and easy to talk to.
Carrie Calahan
Google Review
I remember when we first spoke to Dan. We were in the hospital parking lot, late at night, and worried sick about our Mom. Dan’s calm, re-assuring, down to earth manner, comforted us. He had good people taking care of Mom right away. Tina has been a god-send. Susie, Megan, and Stephanie are amazing and so responsive. And each of the caregivers are part of our family now. Stacy, Gabby, Vanessa, Jessica, Teresa, Joanna, Ayden, Mariah. Our Mom loves each of them. And so do we! Thank you Brightstar for being there for us. And loving our Mom!
Lavonna Reeves
Google Review
I have attempted to right this review several times but just felt the wording was not strong enough. Brightstar cared for my dear husband for several months. I cannot describe the love and care he received. Everyone was so professional, well trained and caring. The office staff was always very helpful and checked in with me often. They actually have a nurse on staff, Tina, she was so helpful in so many ways. Now for the ladies that gave their all. Sandy, I cannot say enough about this fabulous human being. She knew exactly what to do, when to do it and how to do it but it was always done with love and care. She has so many years of experience in many different areas of the medical field. She not only took care of my husband but she cared for how I was doing. Sharlice, another fabulous lady. She was always precise in every caring thing she did and Santa, just another amazing lady that gave her all. If you find yourself in a position where your loved one needs care you cannot do any better than these three ladies and BrightStar Care.
Carol vernon
Google Review
We were faced with the difficult task of providing end of life care for my father. He wanted to be at home so we knew we needed help. Not only to care for him but to free us up to focus on spending time with him as much as possible. None of us had any experience with a situation like this so the process was overwhelming. We found hospice care but were particularly concerned about finding the right people to be with Dad 24 hours a day. We started calling places but when we talked with Dan Sweiger, owner and president of BrightStar of Carlsbad, we felt as though we were on the right track. He and his RN Tina met with us at the hospital the next day and all of us had such a good feeling about the meeting that we took a chance and went with them. It was the best decision we could have made. From that first meeting through the time of my dad’s passing they were incredible. Dan even came to our home at 10pm the night of the first shift to make sure that he had a feel for our situation and that everything started off smoothly. Kind, caring, respectful, professional, knowledgeable. These are only a few of the words to describe Teresa, Breanna, Rhiannon, Natasha and Vanessa. What a relief it was to know that such caring people would always be in the room with Dad. It allowed us to get some much needed rest at night. And my dad really enjoyed interacting with them, when he could, and liked having them around.
It’s so difficult to watch as a loved one slowly slips away. You want to do as much as you can for them but you find yourself both grieving and exhausted. What a blessing it was to my family that BrightStar of Carlsbad came into our lives and into our home. They made a very difficult time for us easier to bear. We cannot recommend them highly enough to anyone who finds themselves in a similar situation with their loved one. Thank you to everyone at BrightStar of Carlsbad. You made it possible for my dad to be in his home where he was cared for, made comfortable and loved as he lived his final days. We’re so grateful you were there for us. Thank you.
I worked for Brightstar Carlsbad temporarily as a caregiver/home health aid and temporarily as a nurse and has been the best company I have ever worked for. Susie, Dan, and Tina have all been amazing bosses and supervisors. Everyone has been super communicative, transparent, and supportive. I really enjoyed my time working at Brightstar
Marisela Martinez
Google Review
Using Brightstar to help care for my husband has been a positive experience. They are responsive to our changing needs. Our caregiver Maria is top notch. She is always on top of things and goes above and beyond caring for husband. Very happy to have her in our lives. Thank you Brightstar.
Jenny Swick
Google Review
We were in a difficult situation, and the owner rushed out to my home personally to help. My husband with advanced Parkinson's was having difficulty, and I wasn’t sure what to do. He helped us arrange transport to the ER, called for Hospice support, and stayed with me at the ER until I was allowed in to see him. He even helped me review our long term care policy and assisted with the phone conversation to initiate our claim. He did all this and never charged a fee! I’m grateful we had someone so exceptionally warm, caring, and knowledgeable to help us through all this.
Betty & Les LaPlante
Google Review