After my mom died, it fell on me to take care of my dad. I chose Brightstar in this effort for many reasons, and I have been very impressed with our experience:
- I live 1,500 miles away and so was very worried about who would care for my dad. He wanted to stay in his home, and small things began to trip him up (both health and daily living). Plus he was pretty lonely.
- Since Brightstar is a licensed & insured company, I felt better about the quality and consistency of care my dad would receive. They screen their employees, and then train and treat them well, ensuring a top quality workforce for a demanding job. Dan had my business when he explained the company’s strategy for providing great care rested in attracting and retaining great talent.
- My dad’s caregivers are also supervised by a nurse (Tina and Kathy, who are both amazing) who can be an important source of knowledge and early warning when health concerns arise. Tina is the one who explained to me what seniors typically experience and need at this stage of their lives. And Kathy knows how to help my dad sort thru his meds to ensure he’s taking them correctly, and she tipped me off to a suspicious spot on my dad’s temple. If any of the caregivers have concerns, they can go to an actual nurse and work thru issues before they become problems. This is a differentiating feature for Brightstar.
- Brightstar also has a 24-hr response line for scheduling and troubleshooting. I would be lost without Megan and Estefania’s immediate responsiveness, professionalism, and support. They help me try to match caregivers to my dad’s needs, activities, and even moods. They both are creative, proactive, and smart.
- My dad’s favorite caregiver (Elizabeth) has truly been a gift to us. Dad suffers from a handful of ailments common to 85 year olds, including recently developing dementia. Having Elizabeth as a regular presence in his life has been a source of both comfort and strength in helping him live his life. She’s a hard worker, dynamite cook, and even likes to shoot pool. They get along great, and I have a sense of relief that he is living well since I can’t be there all the time.
-Brightstar has been amazingly flexible and resourceful. There was a time when my dad needed 24/7 care immediately, and they met the challenge. Brightstar gives me as much peace of mind as can be had in our situation.
-And now we’ve also had the good fortune to see La Toya and Chaianne as caregivers for my dad he absolutely loves both of them. 🤩
Kelly Keane
Google Review
I would recommend Bright Star to anyone looking for care for their loved ones. caregivers Latoya, Raquel, and Sandra have been very caring and pay detailed attention to the needs of my mother making me feel comfortable leaving her in their care.
BrightStar Care has been great for our family, and we’ve had an awesome experience over the past year. Sara has been staying with my mom and has really made things easier for all of us. She’s kind, reliable, and really knows what she’s doing.
It’s such a relief knowing my mom is in good hands. Sara’s been a steady presence and we trust her completely. She’s also just really easy to be around and has a great connection with my mom.
Big thanks to Sara and the BrightStar team—we really appreciate everything you do!
My 85-yr old father needs assistance with his personal care and we were referred by the VA to BrightStar Care. This is the first time we needed assistance in our home so we were unsure of how things worked.
The first meeting with BrightsStar was an in-depth meeting with my dad, our family, and a thorough assessment of Dads needs. I was very impressed with their ability to provide a wide range of services and to schedule them at a time that was most convenient for our family. They were very responsive and started providing care immediately.
My dad receives care four times a week, and because we have requested care at very specific times, it was necessary to use 2 different caregivers with each of them coming twice a week. At first I thought this may make my dad uncomfortable because he is a very private person; however, my concern was unnecessary. Both Jorge and Chaianne are absolutely fantastic! They are pleasant, professional, and so very kind and respectful towards my Dad! They speak and engage with my Dad as they are providing care, and I often hear them laughing together. (My dad does have some dementia, but he is still his humorous self!).
Falling in the shower has always been a fear of my dad’s; however, he feels totally safe and secure with Chaianne and Jorge’s assistance. This has relieved a huge burden from our whole family! Keeping Dad safe is everyone’s priority.
Jorge and Chaianne’s visits have made such a great difference in my dad’s physical and mental condition! Dad looks forward to their visits and he’s even started going on walks with them in our neighborhood…something he hasn’t done in many months! Previously Dad had difficulty maintaining his personal hygiene, but with Jorge and Chaianne’s assistance he is once again able to take pride in his appearance. This is a huge lift to my dad’s confidence and well being.
I also want to give a shout out to Meghan and the rest of the staff at BrighrStar! They have contacted us on a regular basis asking how things are going and to see if we there is anything we need. Their support and understanding as our family makes this journey is invaluable and so greatly appreciated.
Karen Kurth
Google Review
We have been using BrightStar Care for over 2 years now and absolutely love it! The administration office make things very easy from billing to scheduling. Ms. Desiree takes great care of my son - I know he is not only safe and well cared for, but also having lots of fun, laughing a lot! Thank you Ms. Desiree for caring for my son as if he's your own!
Edith Nieves
Google Review
Office staff have been very nice. They have called me a couple of times just to make sure everything is going. My caretaker Maria is absolutely the best. She shows such love and care to my parents, she cooks and cleans around the house. We have had other caretaker companies over the years but this company is far above the rest.
Laurel Meads
Google Review
What an absolute blessing to be recommended to and use the caregiving services of Brightstar Care!
Four weeks ago, we moved our mom to California after she suffered a fall, fractured hip, and stroke. Having no prior experience with senior care, we were incredibly grateful to connect with Brightstar Care. This incredible company and group of individuals that cared for our mom over the ensuing few weeks was a bright moment in a very dark time. All of the ladies that cared for our mom were compassionate, kind, incredibly competent, and dedicated beyond anything we could have ever hoped for! We want to thank:
Maria, Kimberly, Santa, Leslie, Chaianne, Teresa T. for their amazing dedication! We want to thank the owner Dan for taking us on as a family in a very urgent capacity and for his incredible team as they helped us acclimate to the task load and needs of our mom. You truly are all bright stars! I give this company my highest recommendation and look forward to using their incredible services again when needed!
We appreciate our assistants Lydia, Pamela, Yesenia, Giovanni, Jorge, Re Re, Monica, Sofia and Tania. Each one of them are attentive, follow instructions and help manage many daily tasks and errands. The main office is very efficient. Excellent listeners that genuinely care about matching the right assistant to our needs. They are accurate in billing. Most of all they are, hands down, the most positive group that are proactive finding solutions for the best quality care. We are very grateful for Dan, Susie, Estefania, Ellie and Most of all Megan who is a rock star:) We want you and them to know they are the best out there!
Helene Joyce
Google Review
