Award-Winning Care

This award is the highest honor a home care provider can earn from Home Care Pulse. There are over 11,000 home care companies in North America, and only the 100 home care providers with the highest customer and employee satisfaction ratings receive this award. These home care providers have proven that they provide the highest quality care in nearly every satisfaction category measured by Home Care Pulse.

BBB Torch Awards for Ethics is one of the highest honors Better Business Bureau bestows upon a company and is designed to highlight businesses with outstanding ethical practices.  Finalists are selected by an independent panel of volunteer community leaders based on criteria established by the International Association of Better Business Bureaus.

This is the highest honor a home care provider can earn from Home Care Pulse. Recipients of this award represent only the top 15% of all providers participating in Home Care Pulse’s Experience Management Program. These home care providers have proven that they provide quality care in nearly every satisfaction category measured by Home Care Pulse. 

This award is based on client satisfaction ratings. The home care providers who earn this award consistently exceed the industry standards for quality in home care. Best of Home Care award-winning providers deliver the highest level of care, professionalism, and expertise in the industry. They do this by using client feedback to inform changes that make a meaningful impact on the lives of those they care for.

This award is based on caregiver satisfaction ratings. The home care providers who earn this award consistently exceed the industry standards for employee satisfaction. When you select an Employer of Choice, you can be confident that your caregivers are happy, engaged and motivated to provide exceptional service. Best of Home Care award-winning providers deliver the highest level of care, professionalism, and expertise in the industry.

Each independently owned and operated BrightStar Home Care® location is required to pursue Joint Commission accreditation, and our agency is proud to have achieved and maintained this designation. The Joint Commission is a nationally recognized healthcare quality standards organization that also accredits the nation’s best hospitals and other major health care systems. 

When a BrightStar Home Care office earns The Joint Commission Gold Seal of Approval^®, it means that they have undergone a detailed on-site review by a Joint Commission quality expert who asserts that the location is following BrightStar Care policies and procedures, state licensure and Joint Commission requirements.

Our commitment to clinical quality keeps your loved one safe in their home and, in some cases, helps prevent hospital readmissions.

BrightStar Home Care is the only organization to achieve this title 10 years in a row, with over 95% of our franchisees being Joint Commission accredited. We are one of only two franchisors to receive this honor since the award’s inception in 2013.

BrightStar Care of Carlsbad was named a finalist for the ‘Small Business of the Year’ award at the Carlsbad Chamber of Commerce’s 2022 CBAD Awards.  The CBAD Awards recognize business distinction and achievement within the city and the surrounding region. BrightStar was recognized for the outstanding quality of it's services, commitment to the community and jobs growth.