I cannot express enough gratitude for the exceptional care your team has provided to my grandmother. With her dementia, maintaining a regular schedule is difficult, but your caregivers have made a significant difference. They help her remember routines, assist with visitors, and support her daily living, ensuring she takes her medications, eats balanced meals, and engages in activities that keep her mind active and spirits high.
Before discovering your services, we were constantly worried about her well-being and safety. Now, thanks to your dedicated caregivers, she enjoys stability and comfort. The personal connection they’ve established with my grandmother is heartwarming, and it's clear they genuinely care about her happiness and health. Thank you!
Erica Brandt
Google Review
Thank you, BrightStar Team!
I cannot express enough gratitude for the exceptional care the BrightStar Care team provided to my dad. He is a proud veteran and has multiple health issues that require him to have assistance with almost all tasks of daily living. We have been with two other home health agencies before but BrightStar is by far the best of all of them. The level of professionalism, compassion, and dedication displayed by their entire team has been truly outstanding.
From the very first interaction, we knew we were in good hands. The staff took the time to understand dad's unique needs and developed a personalized care plan tailored to his health conditions and daily requirements. The caregivers are not only highly skilled and experienced but also incredibly compassionate and patient. They treat my dad with the utmost respect and dignity, which means the world to us. They are friendly, reliable, and genuinely care about his well-being. They assist with daily activities such as bathing, dressing, and meal preparation, allowing him to maintain his independence and dignity. The companionship they provide has brightened his days and reduced his feelings of isolation.
Moreover, the staff at BrightStar Care are incredibly supportive to our family. They keep us informed about his progress and any changes in his health, and they are always available to address our concerns and answer our questions. The flexibility and reliability of their services are also excellent. Whether we need 24/7 care or just a few hours of assistance, they are always accommodating and ensure that my father receives the care he needs. The peace of mind knowing that my father is in capable and caring hands is invaluable. I wholeheartedly recommend them to anyone in need of home care services for their loved ones, especially for those caring for veterans. They have made a profound positive impact on our lives, and we are forever grateful.
Thank you, BrightStar Care for your incredible dedication and level of service!
Preston Moore
Google Review
Superb care. Had a stellar rotation of caregivers for my grandmother. Office team super responsive and caring. Highly recommend!
Brian Coyne
Google Review
In my opinion there is no greater group to care for my relatives out of state than Brightstar. Ande and team are top notch and care deeply for their patients. With their services I am completely worry free. I highly recommend them for caregiving services
James Anderson
Google Review
May 7, 2024 Our mom, age 93, has been a client of Bright Star care for approximately 2 1/2 years. We initially called them after a fall at her Assisted Livg residence. Bright St staff was very nice, friendly and ready to help with service. Bright Star has been a shining star for us!! We even received help finding a primary care doctor through their advice, which has worked out beautifully. (We live an hour away from Flower Mound, & we were unfamiliar with finding doctors, etc.) Br Star caregivers presently come 7 days/week, 3 hours in the morning. The staff at the office is prompt to let us know if a change may occur with whoever is scheduled. Someone answers the phone every time I call, day or night. If we have a hiccup with a caregiver running late or car trouble occasionally, we have even had a team member from the executive staff arrive to stand in the gap and keep our Mom's routine going. The staff is well aware and gets us any message quickly. Their nurse comes 1x/3 months and checks on our mom, to see how she is feeling, etc. and get a review on caregivers performance as well. Recently the nurse helped Mom with a tear on her thin skin, and doctored the cut., (No charge for that :) Two or three times a Bright St caregiver has noticed our Mom having an issue (while she was on duty), alerted the office , which then called us and told us about our Mom having a certain health situation that might need the attention of a doctor. Our mom's Assisted Livg never notices anything...The Oaks at Flower Md. Only a few times has my Mom had a "bad apple" in the bunch, and I immediately reported that caregiver, the Bright St office took note, and if I didn't want the caregiver returning, they abided by our request. The ladies at the office are empathetic, sincere and care about our Mom. We trust this service, and it is the only caregiving group we have ever had.
This is going on 7 years with our Mom in Assisted Livg, (my MILaw). My own Mom was ill for 7 years in a memory care residence out of state.
So...this is not our first rodeo, and we can recognize excellent care when we receive it. Thank-you Bright Star!
Trace Robinson
Google Review
My parents have had caregivers from Brightstar for a few years now and we have been so pleased with their care. The whole team has been so accommodating to our needs and really care for our family. I'm so grateful we found Brightstar!
Leslie Moody
Google Review
This place is great! The company is rewarding, trustworthy, supportive, fun, friendly and professional. I like the fact that they listen to the employees wants and needs. It's not often the business itself that makes a company unique; its the people, their approach, and their intangible elements. However, I think that this company reflects how compassionate, how understanding, and how important each employee means to BrightStar. That's why this particular company differs from any other company.
I absolutely love working for Bright Star! People are amazing, always helpful and supportive. I especially love working with Hazel Terrell as she is a stellar supervisor. Hazel is kind, understanding and always there to help.
Sara Murray
Google Review
I've been working with this team the past couple of weeks for some friends who need 24 hour care. They have all been absolutely awesome including me with their status and their needs since I am still working full time. Without this team, I would be going crazy. They have helped me, too, keeping my sanity amidst all the chaos! I am so very thankful for all of them.
Very experienced help from this place. Definitely recommend this place