What Our Customers Say

We couldn’t have asked for a better experience when it came to finding in-home care for my parents. From the very beginning, BrightStar Care exceeded our expectations. The caregivers were not only highly professional, but also incredibly kind, empathetic, and attentive. It was clear that they genuinely cared about the well-being and comfort of my parents. The office staff was equally impressive—responsive, organized, and always willing to go the extra mile to ensure everything ran smoothly. What truly stood out to us was the level of service—it felt like a luxury experience, with personalized attention and a standard of care that is rare to find. We are so grateful for the peace of mind BrightStar Care has provided. Highly recommended to anyone seeking top-tier in-home care for their loved ones.

Amazing team of caregivers and office staff who are kind, patient and wonderful. They truly care for my Dad and I am very happy we found them. They give their all to ensure my Dad is feeling good and has support. They put their hearts into their work. Forever grateful.

I’m so glad I came to Starbright for my in house care they are organized and very supportive Kanoe is a wonderful cna always has a smile And friendly

Our nurses aide Leilani has been helping my husband. She is such a wonderful, caring, and compassionate person. My husband is so happy to have her. This is our second experience with BrightStar and both times we have been so pleased with their services.

Just wanted to give a shot out to the fabulous service Maria provides. She’s always so friendly and responds right away even if I don’t leave a message. Hard to find employees with initiative, and great customer service nowadays. She deserves to be recognized for her professionalism!

This is my son's labtop I am using. My name is Jennifer Sakuma and my husband's name is Roland Sakuma. When my husband got paralyzed in 2015 from chest down to his legs, he couldn't do anything on his own. He went thru a lot. Today his upper body has improved although he cant use all ten fingers but now he can feed himself but not walk at all. Thru the Veterans Affairs this year we were able to get Brightstar Care to give us aide in giving my husband a bath,etc. I thank the Lord that I chose Brightstar Care as they have provided good services, accommodations and they have a wonderful staff whom I talked to over the phone and all of the people I have interacted they were so efficient to talk to and very friendly. Thru my experience with them I humbly recommend their agency to help people in need. They are so nice and accommodating that I highly recommend this agency. They are understanding an have the empathy to take good care of their clients. They are very professional and I trust the employee deeply as she takes good care of my husband and he is very very satisfied with this agency. Being that his fingers are slightly disfigured he cannot type or write; therefore I am writing on his behalf plus my own comments as I am here with them daily and I see the professionalism in the employee. As i said I thank God that I picked the best agency.

This is our current in 2024 of multiple visits to Oahu with caregivers from BrightStar. Chanda and Kris are both a joy to have with us and do a letter perfect job of helping me care for my stroke victim wife. Without their kindness and help we could not enjoy one of our favorite places on the planet. Kudos Brightstar and see you next year! Fred and Jean

BrightStar is an excellent agency for caregivers. We have been using their caregivers to take care of my elderly father for the last 4 years. They are professional, experienced, compassionate and respectful. I highly recommend using Brightstar’s caregivers!

My Papa went to a regular appointment at the VA Hospital and was admitted to Tripler E.R. Bright Star staffing made sure that my Papa was safe and nothing happen to him.Thank You Yumiko Fuimaono for all your hard work today with my Papa. and his safe return home from the Hospital we couldn’t have done it without your help .

She stayed with my dad when her shift ended. He was admitted to the ER and she was an angel! Yumiko Fuimaono