We are very thankful for Bright Star. You have sent many caregivers who are responsible to care for me and all my health complications. I mainly have a problem with walking and I fall often. Many of the independent tasks I am unable to do, I now can do with the caregivers and I look forward to it. They have been great in providing care for me, which has also helped my husband (Alan), who is my primary caregiver, but faces many health challenges of his own. Three of our caregivers stand out. They are very caring, responsible, and hard-working.
First is Gabby. She is very young, but she amazes me with her maturity in whatever she does, especially the care she provides. She has a lot of foresight and thoughtfulness, especially when it comes to the health of me and my husband. She accompanies us to hospital appointments, which has helped us understand our care and stay organized with medication management, for example.
Next is Liza, who has been with us for just about 3 months and she has proven to be very well-organized and capable of doing outstanding work. Since I became handicapped two years ago, the disorganization around my home has bothered me a lot. Liza and I worked together to reorganize it and it has been helpful for my peace of mind and I feel very happy. Recently, while having lunch, my airway began to close and I couldn’t breathe. Liza got up right away and came behind me to help my airway open up. Usually, this is what my husband does for me, but he was unaware and unable to help me at the moment, so I was very thankful and felt such relief.
The third is Cora. She is energetic and shows a lot of promise. She is also very well organized and an excellent companion. She is aware of what needs to be done and she does it very well. All three ladies help me with exercises, which is very important for my condition. No accidents have happened for me while being under the care of Bright Star and I have been so thankful since I am prone to many accidents.
Our Experience Manager, Ui has also been very flexible and communicates well with us. Even when we have many requests and changes, she is very pleasant, and always comes through for us.
Alan and I are very grateful for Bright Star and how they have allowed us to feel much relief and rest.
- Sylvia U
My aunt's team from BrightStar have become more like family to us! Teodora (also goes by Teo), Elisa, Mari (also goes by Gen or Genevieve), Leilani, Jenet, and Farrah have been so kind, courteous, caring and responsive to all of my aunt's needs.
Appreciating all that they do and we are still finding out daily about how they constantly exceed "just doing their job".
Peace of mind is what comes to mind when we think about our BrightStars!
Much mahalo to all of you!
My family and I would like to express our sincere gratitude to all the staff at BrightStar Care of Hawaii for the exceptional service we received in caring for my beloved, late mother. The agency sent us a wonderful caregiver named Maria to care for my mom during the night.
Maria immediately connected with my mom. She was knowledgeable, experienced, compassionate and very much committed. She assured us that it was her job to stay awake and to be alert throughout her shift so that she will not miss anything. She also told us from the beginning, that she never gives up on her client. Maria assisted with my mom’s physical needs with specialized attention to details, often going above and beyond. She was true to her words. This outward commitment and her expertise in turn, gave my mom and the family the confidence in the care being provided, and the emotional support that we needed. Maria also shared many valuable tips and advices in order that the family can effectively care on her off nights. We learned how difficult it is to care for someone. Maria treated my mom as if she would treat her own family, regardless of the level of difficulty. That to me, is the best quality care that anyone can ask for. I would like to also acknowledge all the scheduling staff including Carla and Genelyn who tried their best to accommodate our requests. And Marissa, patient experience manager for her prompt responses. Thank you Steven and Alison Lee for providing a top quality, reliable and professional caregiving service to the community.
I will gladly recommend BrightStar Care of Hawaii to all my friends. A life, no matter how fragile, how young or old matters, and matters to the family so much. My mother mattered so much to us.
Thank you again, to all the staff for recognizing that and honoring my mom’s life with dignity that she deserved.
Teresa and family
BrightStar Care of Honolulu is one of the best places to work and I highly recommend it. The owners are great and they have fantastic office staff. They always follow their 5 Core Values and enforce them On every employee. They are always serving 5-Star Care experiences to their clients and employees. Keep up the excellent work!
Cant say enough. I have worked with BrightStar many times to enable patients and families in need of help to live their best life. Staff is always professional and caring. They are my go to for in-home care and assistance. They are like the gift that keeps on giving. I would highly recommend their services. I cant say enough about them. They are simply the best!!!!
BrightStar Care is one of the best companies I’ve ever work with as a caregiver. They really took good care of their care clients and especially their caregivers. I love all the people that I work with from the owners to the staff down to all the caregivers I’ve met. My experience working as cargiver with BrightStar give me more confidence to become more competent with my job.
Vivian De Luna