5 stars for the wonderful care provided by Devon H. She was so caring and attentive to my parents, and she became a great support to me as I navigated through a very challenging time. I would have been lost without her!
However, there were many issues with the invoices provided by BrightStar. All of them were incorrectly coded the first time charging me overtime rates. It took a few weeks to straighten out the first sets of invoices. And even the last set sent were incorrect again. They're working to fix them, but be diligent in reviewing your invoices.
TL;DR - great care, watch your invoices
Heather Grogan
Google Review
We had a caregiver named Kathleen R as my husband's caregiver after his triple heart bypass. She was God send to us. She always came on time with a big smile and GREAT sense of humor . She was a hard worker and whenever I asked her to do a certain thing she'd cheerfully smile say sure of course like I was doing her a favor. The staff also at BrightStar were all very helpful if I had questions and ALSO VERY flexible on our schedule. I would surely recommend them for in home care. I will miss having Kathleens help and her sense of humor to brighten our day. Sincerely , Lee and Carol G.
Carol Gilder
Google Review
I have to say that Melissa L
is One of the finest Caregiver I have ever had.
She's Never Been Late for Her
Shift!!(Very Important).
Melissa L. is SUPER Attentive to My Disabilitys and Issues.
Great Job Melissa L
Bruce Moody
Google Review
Muna is one of the kindest caregivers in the bunch. She cares ans goes the extra mile. Very personable and chatty.
Michelle Ruiz Cortez
Google Review
Mona does more than is required and does great.Don Evanson
Donald Evanson
Google Review
If you are looking for quality care with caregivers that are screened and interviewed, trained by an actual Director of Nursing, and a staff that cares about them, BrightStar Care is the best choice to trust your loved one. It is a woman-owned small business, NOT owned by a large corporation.
Sarah Martin
Google Review
I'm in my 7th year of being with Bright Star Care of Lane county, I've totally enjoyed working with all of the clients that bright star offers me. It is a great company to work for.
Marilyn Melendrez
Google Review
I recently started services with Bright Star. I primarily chose them because of the very informative call that I had with one of the owners, Mark.He was genuine and knowledgeable on the phone and understood what I and my family were going through because my father has dementia and needs mental and physical help at home. Bright Star has amazing caregivers who know what they are doing and always show up on time ready to make my father's day wonderful. The nurse Tanya is amazing. I can't believe we have access to her when needed. She personally has been to my father's home twice now in the first month. She is such a help with managing his medications. I feel like they all really care about my family. I fortunate to have them as part of my team. Thanks Bright Star
Sally Summers
Google Review
We started using BrightStar for my dad and stepmom when his health began a serious decline, although we had been seriously considering prior to that. Especially during this challenging time for us, they have been just awesome, stepping in and taking initiative when we truly needed that TLC. With hospice on hand too, the level of collaboration from the BrightStar end was truly impressive. We now look forward to the work they will continue to do for my stepmom.
Bruce England
Google Review
We started using BrightStar for my dad and stepmom when his health began a serious decline, although we had been seriously considering prior to that. Especially during this challenging time for us, they have been just awesome, stepping in and taking initiative when we truly needed that TLC (in particular during this period, Maria, Maryline, Crystal, Adelaide, Elliot, Nicole, and Katelyn, with Maryline on duty during a particularly difficult time during the night with my dad when we had to contend with a catheter failure). With hospice on hand too, the level of collaboration from the BrightStar end was truly impressive. We now look forward to the work they will continue to do for my stepmom.
Bruce England
Google Review