What an absolute blessing to be recommended to and use the caregiving services of Brightstar Care!
Four weeks ago, we moved our mom to California after she suffered a fall, fractured hip, and stroke. Having no prior experience with senior care, we were incredibly grateful to connect with Brightstar Care. This incredible company and group of individuals that cared for our mom over the ensuing few weeks was a bright moment in a very dark time. All of the ladies that cared for our mom were compassionate, kind, incredibly competent, and dedicated beyond anything we could have ever hoped for! We want to thank:
Maria, Kimberly, Santa, Leslie, Chaianne, Teresa T. for their amazing dedication! We want to thank the owner Dan for taking us on as a family in a very urgent capacity and for his incredible team as they helped us acclimate to the task load and needs of our mom. You truly are all bright stars! I give this company my highest recommendation and look forward to using their incredible services again when needed!
We appreciate our assistants Lydia, Pamela, Yesenia, Giovanni, Jorge, Re Re, Monica, Sofia and Tania. Each one of them are attentive, follow instructions and help manage many daily tasks and errands. The main office is very efficient. Excellent listeners that genuinely care about matching the right assistant to our needs. They are accurate in billing. Most of all they are, hands down, the most positive group that are proactive finding solutions for the best quality care. We are very grateful for Dan, Susie, Estefania, Ellie and Most of all Megan who is a rock star:) We want you and them to know they are the best out there!
Helene Joyce
Google Review
Teresa Tucker
Google Review
BrightStar Care provides an extra level of security and confidence caring for our parents since we live out-of-state. They are great at communication and have done a wonderful job of making suggestions for all of us that are very helpful and make sense. Dan and his team are awesome!
Favorite Place to Work!
"I would like to thank you guys for the opportunity to work at Brightstar it truly is my favorite job and I absolutely love having management that cares for the employees. I recommend Brightstar to all the wives I meet, you guys 100% deserve the reward for best place to work!"
BrightStar (and in particular, Bac) were amazing in care for my mother-in law. Very communicative and gave us huge piece of mind during this time
Kathryn Szczotka
Google Review
What can I say about BrightStar Care of Carlsbad... they are a godsend! We had been caring for our folks since 2021 without any outside assistance. Taxing for myself and my sister as this meant some big life changes for us both. After the passing of our dear Papa, this last year, it became increasingly challenging to care for our mom. We decided to do some research and found the most professional in-home care service. The fact that they have a 24-hour number to call if we needed help and that they are a nurse-led company, gave us such confidence in knowing our mom would be well taken care of. We had a long conversation with the Dan Sweiger over the phone on a Saturday and that very next day Kathy Sutton (Director of Patient Care Services) came out to meet my mom and evaluate our needs. From one day to the next we had what we needed - someone we could trust, who is compassionate and completely understands how to navigate a client with early signs of dementia. Lindsay is an incredible Caregiver. Having the support of such an amazing caregiver has allowed us to get back to "life" & have more restful nights, for sure! We are so very grateful! BrightStar Care is definitely our Key to quality care.
I can't say enough good things about Bright Star at Home Health Care. From the very first consultation, they were professional, compassionate, and truly listened to our needs. The caregivers they provided were exceptional – reliable, skilled, and genuinely caring, especially Natalia. They made a significant positive impact on my parents quality of life. The communication was excellent, and they were always responsive to any questions or concerns. I highly recommend Bright Star to anyone seeking high-quality, dependable home health care. Thank you for everything!"
After my mom died, it fell on me to take care of my dad. I chose Brightstar in this effort for many reasons, and I have been very impressed with our experience:
- I live 1,500 miles away and so was very worried about who would care for my dad. He wanted to stay in his home, and small things began to trip him up (both health and daily living). Plus he was pretty lonely.
- Since Brightstar is a licensed & insured company, I felt better about the quality and consistency of care my dad would receive. They screen their employees, and then train and treat them well, ensuring a top quality workforce for a demanding job. Dan had my business when he explained the company’s strategy for providing great care rested in attracting and retaining great talent.
- My dad’s caregivers are also supervised by a nurse (Tina and Kathy, who are both amazing) who can be an important source of knowledge and early warning when health concerns arise. Tina is the one who explained to me what seniors typically experience and need at this stage of their lives. And Kathy knows how to help my dad sort thru his meds to ensure he’s taking them correctly, and she tipped me off to a suspicious spot on my dad’s temple. If any of the caregivers have concerns, they can go to an actual nurse and work thru issues before they become problems. This is a differentiating feature for Brightstar.
- Brightstar also has a 24-hr response line for scheduling and troubleshooting. I would be lost without Megan and Estefania’s immediate responsiveness, professionalism, and support. They help me try to match caregivers to my dad’s needs, activities, and even moods. They both are creative, proactive, and smart.
- My dad’s favorite caregiver (Elizabeth) has truly been a gift to us. Dad suffers from a handful of ailments common to 85 year olds, including recently developing dementia. Having Elizabeth as a regular presence in his life has been a source of both comfort and strength in helping him live his life. She’s a hard worker, dynamite cook, and even likes to shoot pool. They get along great, and I have a sense of relief that he is living well since I can’t be there all the time.
-Brightstar has been amazingly flexible and resourceful. There was a time when my dad needed 24/7 care immediately, and they met the challenge. Brightstar gives me as much peace of mind as can be had in our situation.
Kelly Keane
Google Review